Drilldown: Article

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Article > Standalone : No or Yes & Dimension: None & Application : Platform Administration or Pulse Reporting, Reporting GCXI or Workforce Management or None & UseCase: None & PEPageType: None

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-REP (824) · PEC-REP (304) · Draft:PEC-WFM (246) · PEC-WFM (217) · Draft:WID (162) · Draft:ContentAdmin (147) · Draft:ATC (104) · Draft:PEC-Developer (95) · ATC (89) · Draft:PEC-ROU (86) · Draft:PEC-GSM (72) · Draft:PrivateEdition (68) · PE-GPR (57) · Draft:PE-GPR (54) · Draft:PEC-AS (52) · Draft:GAWFM (48) · PrivateEdition (48) · WID (48) · Draft:PEC-OU (42)
Other values:
Platform:
None (1838) · Genesys Multicloud CX (2) · GenesysCloud (126) · GenesysCloud, GenesysEngage-cloud (4) · GenesysEngage-cloud (1429) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloud, PureConnect (26) · GenesysEngage-cloud, PureConnect, GenesysCloud (74) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (138) · GenesysEngage-onpremises, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (18) · GenesysEngagecloud (2) · GeneysyEngage_cloud (2) · Private Edition (2) · PrivateEdition (3) · PureConnect (8) · PureConnect, GenesysCloud, GenesysEngage-cloud (91) · PureConnect, GenesysEngage-cloud (9) · PureEngage (14)
ComingSoon:
None (1708) · No (2043) · Yes (42)
Role:
None (3223) · Administrator (150) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Developer (23) · Administrator, Developer, Supervisor (2) · Administrator, Reviewer (2) · Administrator, Supervisor (4) · Adminstrator (2) · Agent (74) · Agent, Supervisor (56) · Developer (78) · Staff (8) · Supervisor (169)
DisplayName:
None (70) · Configuration (28) · API Commands (27) · Getting started (20) · Deprecation-AllNotices (17) · Localization (15) · Overview (14) · Prerequisites (9) · Interdependencies (8) · Get started (7) · Activity History (7) · iWD Metrics (7)
Other values:
TocName:
None (1541) · Configuration (36) · API Commands (27) · Getting started (22) · Localization (15) · Overview (14) · Genesys Multicloud CX (11) · Prerequisites (9) · Activity History (9) · Genesys Cloud CX (8) · PureConnect (7) · Logging in and out (6) · Calendar (6) · Service Client API (6) · Screen pops (6) · Engage (6)
Other values:
Dimension: (Click arrow to add another value)
Product:
Reporting (795) · None (566) · Workforce Management (461) · Widgets (210) · Genesys Predictive Engagement (178) · Internal Content Administration (176) · Genesys Predictive Routing (108) · Genesys Multicloud CX Private Edition (101) · Routing and Designer (88) · Genesys Skills Management (72) · Outbound (CX Contact) (68) · Developer (64) · Agent Setup (60) · Gplus Adapter for Microsoft Dynamics 365 (56) · Agent Workspace (56) · Genesys Dialog Engine (49) · Gplus Adapter for WFM (48) · Digital Channels (47) · nGAGEMENT (42) · Gplus Adapter for Salesforce (37)
Other values:
Manual:
PDMLibraryGIM (362) · None (307) · Supervisor (284) · Administrator (244) · Deployment (221) · PDMPEGIM-Postgres (183) · Admin (176) · PDMCXGIM (170) · Agent (167) · SDK (120) · GCXIMCPRG (99) · WebAPIs (92) · CX Insights (87) · Help (77) · PEGuide (74) · WritersGuide (71) · Test (64) · User (64) · Developers (59) · AdminGuide (58)
Other values:
Application: (Click arrow to add another value)
UseCase: (Click arrow to add another value)
PEPageType: (Click arrow to add another value)

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