Bot Registry

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This topic is part of the manual Designer User's Guide for version Current of Designer.

The Designer Bot Registry contains a collection of bot resources you can use in your applications.

Related documentation:

Before you start

The Bot Registry does not enable you to create bots. Rather, it stores information about bots that you've configured with a supported bot services provider, such as Google DialogFlow, Amazon Lex, or Genesys Dialog Engine.

Before you can add a bot resource to the registry, you'll need to set it up with one of the supported bot services providers.

After you've added a bot to the registry, you can start using it by adding a Bot Block to your application.

Adding a new bot resource

Watch: Add a bot resource to Designer

Click Add Bot Definition and enter a Name for the bot resource. Note that as described in Valid naming characters, the following characters are not permitted when naming a bot resource:

  • @ ("at" sign)
  •  : (colon)
  •  ! (exclamation mark)

Next, select the Type from the list of supported bot services providers.

Des define bot.png

For most of the bot services providers, you can click Submit and then enter the details manually. For example, here is an example of the properties for a LEX type bot:

Des bot registry lex ex.png

However, for Dialogflow bots, you can import a JSON file that contains all of the required settings for your bot resource. You can export this file from your Dialogflow account page — if you need help doing this, see the documentation for your bot service.

Des add dialogflow bot.png

After the settings for the Dialogflow bot are added, you can select an optional setting called Wait Conversation End. When enabled, the Bot Block recognizes intents that are marked as end-of-conversation intents in the bot.

Here's an example of a Dialogflow bot with the settings imported and the Wait Conversation End option selected:

Des bot registry dialogflow ex.png

After you've entered the settings for your bot, you can click Test Connection to check if Designer can communicate with it. When you are finished setting up the properties, click Save to add it to the registry.

After a bot resource is added to the registry, you can use it in your applications by adding a Bot Block to your application and selecting the bot resource in the block properties.

Retrieved from "https://all.docs.genesys.com/DES/Current/Designer/BotRegistry (2024-11-07 17:57:07)"
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