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Article > Standalone : No or Yes & Platform : GenesysEngage-cloud or GenesysEngage-onpremises or PureConnect, GenesysEngage-cloud & Dimension: None

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-WFM (259) · Draft:PEC-REP (248) · PEC-WFM (230) · PEC-REP (152) · Draft:WID (143) · Draft:DES (121) · DES (113) · Draft:PEC-ROU (86) · Draft:PEC-OU (69) · Draft:PEC-REC (66) · Draft:PEC-GSM (62) · Draft:PEC-AS (61) · PE-GPR (55) · PEC-OU (54) · Draft:PE-GPR (48) · PEC-REC (47) · Draft:GAWFM (47) · PEC-AS (45) · WID (31)
Other values:
Platform: (Click arrow to add another value)
ComingSoon:
None (462) · No (1966) · Yes (10)
Role:
None (1070) · Administrator (691) · Administrator, Agent (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Supervisor (17) · Administrator, Developer (31) · Administrator, Developer, Supervisor (4) · Administrator, Reviewer (2) · Administrator, Supervisor (218) · Agent (72) · Agent, Supervisor (56) · Developer (60) · Staff (8) · Supervisor (203)
DisplayName:
Configuration (28) · API Commands (27) · Getting started (16) · Localization (15) · Prerequisites (9) · Overview (9) · New in this Release (7) · Calendar (6) · Schedules (6) · Logging in and out (6) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · Agent Details Activity Report (6) · Engage (6)
Other values:
TocName:
None (87) · Configuration (28) · API Commands (27) · Getting started (18) · Localization (15) · Genesys Multicloud CX (11) · Overview (11) · Prerequisites (7) · New in this Release (6) · Logging in and out (6) · Agent Details Activity Report (6) · Calendar (6)
Other values:
Dimension: (Click arrow to add another value)
Product:
Workforce Management (487) · Reporting (399) · Designer (235) · Widgets (174) · Outbound (CX Contact) (123) · Genesys Recording, Quality Management, and Speech Analytics (113) · Agent Setup (106) · Genesys Predictive Routing (101) · Routing and Designer (88) · None (73) · Genesys Skills Management (62) · Agent Workspace (60) · Gplus Adapter for WFM (47) · Gplus Adapter for Salesforce (38) · Genesys Data Layer (31) · Callback (30) · Developer (25) · Genesys Predictive Engagement (24) · Intelligent Workload Distribution (23) · eServices Manager (22)
Other values:
Manual:
Administrator (298) · Supervisor (284) · RPRT (259) · Designer (227) · Deployment (166) · Agent (142) · CXContact (105) · SDK (97) · User (93) · ManageCC (90) · CX Insights (87) · None (78) · Help (77) · SupervisorHelp (53) · Developers (51) · Admin (48) · RT (30) · Super (28) · Developer (24) · SCAPI (24)
Other values:
Application:
None (1315) · Agent Desktop (4) · Agent Setup (72) · Agent Setup, Agent Workspace (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (4) · Agent Workspace (8) · Agent Workspace, Agent Setup (5) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Agent Workspace, Platform Administration (2) · App Studio (4) · Callback (28) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · Cloud Data Download Service (8) · CX Contact (62) · Designer (215) · Designer, Platform Administration (2) · Genesys Portal (2) · GPR Core Platform (2) · IVR Administration (24) · Platform Administration (38) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting (28) · Pulse Reporting, Reporting GCXI (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (111) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (195) · WEM (1) · Workforce Administration (30) · Workforce Administration, Workforce Management (2) · Workforce Management (227)
UseCase:
None (2415) · BO02, BO03 (2) · CE01 (6) · CE01, CE02, CE03 (2) · CE01, CE19 (1) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (2435) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (3)

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