Drilldown: Article

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Article > productshort : Draft:GAWFM or PEC-AD or PEC-WFM & Platform : PureConnect, GenesysCloud, GenesysEngage-cloud or Other & Application : CX Contact or Callback or None & UseCase : CE27 or None

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Standalone:
None (19) · No (174) · Yes (3)
productshort: (Click arrow to add another value)
Platform: (Click arrow to add another value)
ComingSoon:
None (63) · No (133)
Role:
None (161) · Administrator (6) · Agent, Supervisor (28) · Supervisor (1)
DisplayName:
Getting started (5) · Installation and Windows Permissions (4) · Logging in and out (3) · Real-time Adherence (2)
Other values:
TocName:
Getting started (5) · Overview (4) · Logging in and out (3) · Installation and Windows Permissions (3) · None (3) · Historical Reports (2) · Verint (2) · NICE-IEX (2) · Aspect (2) · Teleopti (2)
Other values:
Dimension:
None (194) · ADResponse (1) · ADResponses (1)
Product:
Agent Workspace (30) · Gplus Adapter for WFM (60) · Workforce Management (106)
Manual:
None (2) · Administrator (5) · Agent (30) · AspectDeployment (4) · Deployment (50) · ETLRef (7) · IEXDeployment (5) · Supervisor (73) · SupervisorHelp (19) · WWEPEGuide (1)
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PEPageType:
None (195) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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