Statuses Filter Dialog
From Genesys Documentation
This topic is part of the manual Workforce Management Web for Supervisors (Classic) Help for version Current of Workforce Management.
Related documentation:
Use the Statuses Filters dialog box to control which Statuses are displayed:
- Select the check boxes for Statuses that you want to display.
By default, all Statuses are selected for display. - Clear the check boxes for any activities that you want to hide.
- You can select the Statuses at the top of the list to select the entire list at once.
- Click OK to apply your selections, or Cancel to abandon them.
WFM filters the view according to your selections.
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