Intelligent Workload Distribution Private Edition Guide
From Genesys Documentation
The following topics are defined for this manual but are not included in the list of topics: Logging
This manual is for version Current of Intelligent Workload Distribution.
Find links to all the topics in this guide.
Intelligent Workload Distribution (IWD) is a service available with the Genesys Multicloud CX private edition offering.
Learn more about IWD, its architecture, and how to support high availability and disaster recovery.
Configure and deploy
Find out how to configure and deploy IWD.
Upgrade, roll back, or uninstall
Find out how to upgrade, roll back, or uninstall IWD.
Learn how to monitor IWD with metrics and logging.
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