Intelligent Workload Distribution Private Edition Guide

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The following topics are defined for this manual but are not included in the list of topics: Logging
This manual is for version Current of Intelligent Workload Distribution.

Intelligent Workload Distribution (IWD) is a service available with the Genesys Multicloud CX private edition offering.


Learn more about IWD, its architecture, and how to support high availability and disaster recovery.

Configure and deploy

Upgrade, roll back, or uninstall

Find out how to upgrade, roll back, or uninstall IWD.


Learn how to monitor IWD with metrics and logging.

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