High availability and disaster recovery
From Genesys Documentation
This topic is part of the manual Intelligent Workload Distribution Private Edition Guide for version Current of Intelligent Workload Distribution.
Find out how this service provides disaster recovery in the event the service goes down.
Related documentation:
RSS:
| Service | High Availability | Disaster Recovery | Where can you host this service? |
|---|---|---|---|
| Intelligent Workload Distribution | N = 1 (singleton) | Not supported | Primary unit only |
See High Availability information for all services: High availability and disaster recovery
IWD fails if either postgres or Redis fails, or becomes unavailable.
Comments or questions about this documentation? Contact us for support!