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From Genesys Documentation
Click on any of the following to see the documentation for that version:
Get Started
Release Notes
Provisioning & configuring iWD
- High-level overview of iWD Setup
- Test iWD provisioning
- Roles and privileges for iWD Manager users
- View Summary
- View, edit and create Categories and Rules
- View, edit and create Prioritization schemas
- View, edit and create Endpoints
Working with workitems in iWD Manager