IWD Data Mart Private Edition Guide

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This manual is for version Current of Intelligent Workload Distribution.

Find links to all the topics in this guide.

IWD Data Mart (IWDDM) is a service available with the Genesys Multicloud CX private edition offering.


Learn more about IWD Data Mart, its architecture, and how to support high availability and disaster recovery.

Configure and deploy

Find out how to configure and deploy IWD Data Mart.

Upgrade, roll back, or uninstall

Find out how to upgrade, roll back, or uninstall IWD Data Mart.


Learn how to monitor IWD Data Mart with metrics and logging.

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