Learn about the iWD Data Mart's architecture.
IWD Data Mart is an ETL and aggregation job run via K8s CronJob every 15 minutes. The results are written to a separate DB instance for each tenant.
The architecture diagram in this topic illustrates a sample deployment of IWD Data Mart. The diagram shows Azure as the reference implementation.
For more information on the Genesys Multicloud CX private edition architecture, refer to the Architecture topic in the Setting up Genesys Multicloud CX private edition document.