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Article > Role: Administrator, Supervisor & UseCase : CE09,CE10 or ce18, ce31 or None

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Agent Details Activity Report (5) · Weekly Agent Group Performance Dashboard (4) · Bot Analytical Dashboard (4) · Final Disposition Dashboard (4) · Weekly Self Service Containment Dashboard (4) · Agent Group Membership Details Report (4) · Weekly Queue Summary Dashboard (4) · Weekly Business Attribute Dashboard (4) · Weekly Agent Group Utilization Dashboard (4) · Agent Login-Logout Details Report (4) · Agent State Details Report (4)
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None (26) · Agent Details Activity Report (5) · Bot Analytical Dashboard (4) · Agent Group Membership Details Report (4) · Final Disposition Dashboard (4) · Agent Login-Logout Details Report (4) · Agent State Details Report (4)
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