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Article > Standalone: No & Platform : GenesysCloud, GenesysEngage-cloud or GenesysEngage-cloud or GenesysEngage-onpremises & Dimension : RealTime or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-WFM (254) · Draft:PEC-REP (254) · PEC-WFM (226) · PEC-REP (158) · Draft:WID (140) · Draft:DES (121) · DES (113) · Draft:PEC-ROU (85) · Draft:PEC-OU (67) · Draft:PEC-REC (65) · Draft:PEC-AS (60) · Draft:PEC-GSM (59) · PE-GPR (54) · PEC-OU (52) · Draft:PE-GPR (47) · PEC-REC (46) · Draft:GAWFM (45) · PEC-AS (44) · WID (30)
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Platform: (Click arrow to add another value)
ComingSoon:
None (455) · No (1899) · Yes (10)
Role:
None (1040) · Administrator (673) · Administrator, Agent, Supervisor (1) · Administrator, Developer (25) · Administrator, Reviewer (2) · Administrator, Supervisor (220) · Agent (72) · Agent, Supervisor (52) · Developer (56) · Staff (8) · Supervisor (215)
DisplayName:
Configuration (28) · API Commands (27) · Getting started (16) · Localization (15) · Prerequisites (9) · New in this Release (7) · Overview (7) · Schedules (6) · Engage (6) · Logging in and out (6) · Agent Details Activity Report (6) · Calendar (6) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6)
Other values:
TocName:
None (66) · Configuration (28) · API Commands (27) · Getting Started (16) · Localization (15) · Overview (11) · Genesys Multicloud CX (11) · Prerequisites (7) · Calendar (6) · Logging in and out (6) · Agent Details Activity Report (6) · New in this Release (6)
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Dimension: (Click arrow to add another value)
Product:
Workforce Management (478) · Reporting (411) · Designer (235) · Widgets (170) · Outbound (CX Contact) (119) · Genesys Recording, Quality Management, and Speech Analytics (111) · Agent Setup (104) · Genesys Predictive Routing (99) · Routing and Designer (86) · None (71) · Genesys Skills Management (59) · Agent Workspace (56) · Gplus Adapter for WFM (45) · Gplus Adapter for Salesforce (36) · Callback (28) · Genesys Data Layer (27) · Developer (25) · eServices Manager (22) · Intelligent Workload Distribution (21) · Genesys Predictive Engagement (20)
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Manual:
Administrator (298) · Supervisor (284) · RPRT (259) · Designer (227) · Deployment (162) · Agent (142) · CXContact (105) · SDK (97) · ManageCC (90) · CX Insights (87) · User (86) · Help (77) · SupervisorHelp (53) · Developers (51) · Admin (46) · RT (44) · Super (28) · Developer (26) · SCAPI (24) · AIUG (16)
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Application:
None (1271) · Agent Desktop (4) · Agent Setup (70) · Agent Setup, Agent Workspace (2) · Agent Setup, Designer, Platform Administration (4) · Agent Workspace (4) · Agent Workspace, Agent Setup (3) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · App Studio (4) · Callback (28) · Cloud Data Download Service (8) · CX Contact (60) · Designer (213) · IVR Administration (22) · Platform Administration (38) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting (42) · Pulse Reporting, Reporting GCXI (4) · Recording (109) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (195) · WEM (1) · Workforce Administration (28) · Workforce Management (227)
UseCase:
None (2361) · CE01 (2) · CE01, CE19 (1)
PEPageType:
None (2361) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (3)

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