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Article > ComingSoon: No & Product : Agent Workspace or Genesys Predictive Routing or Outbound (CX Contact)

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Standalone:
None (4) · No (290) · Yes (10)
productshort:
Draft:PE-GPR (51) · Draft:PEC-AD (36) · Draft:PEC-OU (68) · PE-GPR (56) · PEC-AD (34) · PEC-OU (59)
Platform:
None (18) · GenesysCloud (2) · GenesysEngage-cloud (241) · GenesysEngage-onpremises (41) · GeneysyEngage_cloud (2)
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Role:
None (160) · Administrator (68) · Administrator, Agent, Developer (2) · Administrator, Agent, Supervisor (4) · Administrator, Reviewer (2) · Agent (2) · Agent, Supervisor (56) · Staff (8) · Supervisor (2)
DisplayName:
Create and update users and roles (4) · The Settings menu (4) · Agent Assist tab (4) · View KPI outcome (4) · View model accuracy (4) · Create and update predictors (3) · View the Agent Profile schema (3) · Upload interaction and other data (3) · View the Customer Profile schema (3) · View uploaded datasets (3) · Agent Variance report (3) · How to configure score expressions (3) · Monitor predictor feature coverage (3) · Feature Analysis report (3)
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TocName:
None (10) · Getting started (4) · Create and update users and roles (4) · View model accuracy (4) · The Settings menu (4) · View KPI outcome (4) · Feature Analysis report (3) · Monitor predictor feature coverage (3) · Create and update predictors (3) · Upload interaction and other data (3) · How to configure score expressions (3) · View the Agent Profile schema (3) · Agent Variance report (3) · View the Customer Profile schema (3) · View uploaded datasets (3)
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Dimension:
None (292) · ADResponse (4) · ADResponses (2) · GPR Data Upload (2) · GPRDataUpload (4)
Product: (Click arrow to add another value)
Manual:
None (10) · Administrator (7) · Agent (58) · CXContact (108) · CXCPEGuide (8) · Deployment (31) · Developers (2) · Help (72) · Supervisor (2) · WWEPEGuide (6)
Application:
None (236) · Agent Workspace (2) · Agent Workspace, Agent Setup, Designer, Outbound (2) · CX Contact (62) · GPR Core Platform (2)
UseCase:
None (300) · CE01 (2) · CE16, CE18, CE19, CE27, CE29 (2)
PEPageType:
None (294) · 55cef4ff-9306-4313-8fd8-377282a38478 (4) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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