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Article > ComingSoon: No & Role : Administrator, Agent, Supervisor or Other & Manual : FldCod or Supervisor or None

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Standalone:
No (176) · Yes (77)
productshort:
PEC-WFM (78) · Draft:PEC-WFM (77) · Draft:PEC-ROU (13) · PEC-ROU (13) · Draft:Solution (8) · Draft:WID (5) · Solution (4) · WID (3) · PEC-Agent (3) · Draft:PEC-AD (3) · PEC-AD (3) · Draft:PEC-Agent (3) · Draft:PEC-GS (2) · PEC-GS (2)
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Platform:
None (40) · Genesys Multicloud CX (3) · GenesysEngage-cloud (203) · GenesysEngage-onpremises (7)
ComingSoon: (Click arrow to add another value)
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DisplayName:
Get started (4)
Other values:
TocName:
None (42)
Other values:
Dimension:
None (253)
Product:
Agent (6) · Agent folder (1) · Agent Setup (2) · Agent Workspace (6) · Callback (2) · Chat (2) · Cloud Data Download Service (2) · Co-Browse (2) · Digital Channels (2) · Email (2) · Genesys Authentication (1) · Genesys Recording, Quality Management, and Speech Analytics (2) · Genesys Softphone (4) · Gplus Adapter for Salesforce (2) · Intelligent Workload Distribution (2) · IVR Administration (2) · Outbound (CX Contact) (2) · Reporting (2) · Routing (12) · Routing and Designer (14) · Solutions (12) · Supervisor (2) · System-Level Documentation (2) · Voice (2) · Voicemail (2) · Widgets (8) · Workforce Management (155)
Manual: (Click arrow to add another value)
Application:
None (33) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · Agent Workspace (5) · Agent Workspace, Agent Setup (2) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Platform Administration (2) · Agent Workspace, Workforce Management (2) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · CX Contact (2) · Designer (26) · Designer, Platform Administration (2) · IVR Administration (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (2) · Workforce Administration (2) · Workforce Administration, Workforce Management (2) · Workforce Management (149)
UseCase:
None (233) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (253)

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