Contact object

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This topic is part of the manual Field Codes Reference Guide for version Current of Routing.

Learn about the contact object you can access using system variables in field codes.

Related documentation:

The Contact object is associated with the current EmailIn interaction. The properties include:

Name Description Syntax
Id Returns this contact’s ID. Contact.Id
FirstName Returns this contact’s first name. Contact.FirstName
LastName Returns this contact’s last name. Contact.LastName
FullName Returns this contact’s full name (first and last). Contact.FullName
Title This contact’s title (for example, Mr., Ms., and so on). Contact.Title
PrimaryEmailAddress Returns this contact’s primary e-mail address. Contact.PrimaryEmailAddress
PrimaryPhoneNumber Returns this contact’s primary phone number. Contact.PrimaryPhoneNumber

Retrieved from "https://all.docs.genesys.com/PEC-ROU/Current/FldCod/ConObj (2022-01-29 13:02:43)"