External Services Blocks

From Genesys Documentation
Jump to: navigation, search
This topic is part of the manual Designer User's Guide for version Current of Designer.

The External Services blocks enable your application to interact with an external service, such as a custom service that Genesys has provided to your company, or an external system that stores and exposes data through a REST web service.

Use the links below to learn more about each External Services block.

Custom Service

Provides inputs to a custom service that Genesys created for your company.

Used in: Initialize, Self Service, Assisted Service, Finalize

HTTP REST

Accesses external systems using RESTful API (over HTTP).

Used in: Initialize, Self Service, Assisted Service, Finalize