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Article > Role : Administrator, Developer, Supervisor or Other & Manual : Admin or Help or ManageCC or PDMLibraryGIM or None & UseCase: None

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Standalone:
None (9) · No (146) · Yes (61)
productshort:
PEC-AS (53) · Draft:PEC-AS (53) · Draft:PEC-REC (19) · Draft:PEC-Admin (9) · Draft:Solution (7) · Draft:PE-GPR (6) · PE-GPR (6) · PEC-CDDS (5) · Draft:WID (5) · Draft:PEC-CDDS (5) · WID (3) · PEC-Admin (3) · PEC-Agent (3) · Solution (3) · Draft:PEC-Agent (3) · Draft:PEC-GS (2) · PEC-GS (2) · Draft:PEC-WFM (2) · PEC-WFM (2)
Other values:
Platform:
None (35) · Genesys Multicloud CX (3) · GenesysCloud (2) · GenesysEngage-cloud (171) · GenesysEngage-onpremises (5)
ComingSoon:
None (3) · No (213)
Role: (Click arrow to add another value)
DisplayName:
Create and update users and roles (4) · The Settings menu (4) · Routing (3)
Other values:
TocName:
None (18) · The Settings menu (4) · Create and update users and roles (4) · Routing (3)
Other values:
Dimension:
None (213) · Journey (2) · OSHelp (1)
Product:
None (5) · Administrator (7) · Agent (6) · Agent folder (1) · Agent Setup (106) · Agent Workspace (2) · Callback (2) · Chat (2) · Cloud Data Download Service (10) · Digital Channels (2) · Genesys Agent Assist (1) · Genesys Authentication (1) · Genesys Predictive Routing (12) · Genesys Recording, Quality Management, and Speech Analytics (19) · Genesys Softphone (4) · Gplus Adapter for Salesforce (2) · Internal Content Administration (1) · Outbound (CX Contact) (1) · Reporting (2) · Routing and Designer (2) · Solutions (10) · Supervisor (2) · System-Level Documentation (2) · Voicemail (2) · Widgets (8) · Workforce Management (4)
Manual: (Click arrow to add another value)
Application:
None (48) · Agent Setup (86) · Agent Setup, Agent Workspace (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (2) · Agent Workspace (4) · Agent Workspace, Agent Setup (7) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Designer (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Agent Workspace, Platform Administration (2) · Agent Workspace, Workforce Management (2) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · Cloud Data Download Service (8) · Designer (2) · Genesys Portal (2) · IVR Administration (2) · Outbound,Outbound Administration (1) · Platform Administration (10) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (19) · WEM (1) · Workforce Administration (2) · Workforce Administration, Workforce Management (2)
UseCase: (Click arrow to add another value)
PEPageType:
None (216)

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