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Article > Platform : Genesys Multicloud CX or GenesysCloud, GenesysEngage-cloud or PureConnect, GenesysEngage-cloud or Other & ComingSoon: No & Manual : Deployment or None

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Standalone:
No (89) · Yes (109)
productshort:
Draft:Mixed (22) · Draft:PE-GPR (16) · PE-GPR (15) · Draft:Solution (10) · Solution (9) · Draft:ATC (9) · ATC (9) · Mixed (8) · Draft:GASL (6) · GASL (6) · Draft:GAM (5) · Draft:WID (5) · Draft:PEC-WFM (4) · PEC-WFM (4) · Draft:PEC-GSM (3) · GAM (3) · WID (3) · DC (3) · DES (3) · Draft:DES (3)
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ComingSoon: (Click arrow to add another value)
Role:
None (102) · Administrator (52) · Administrator, Agent (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Supervisor (16) · Administrator, Developer (8) · Administrator, Developer, Supervisor (4) · Agent, Supervisor (4) · Developer (6)
DisplayName:
Deploy Data Loader (3) · Historical Reporting / Genesys CX Insights (3)
Other values:
TocName:
None (20) · Reporting (3) · Deploy Data Loader (3)
Other values:
Dimension:
None (184) · bots (2) · deploydigital (2) · GPR Data Upload (2) · GPRDataUpload (4) · Outbound (2) · WebChat (2)
Product:
None (21) · Agent folder (1) · Agent Setup (2) · Agent Workspace (4) · Callback (2) · Chat (2) · Cloud Data Download Service (2) · Co-Browse (2) · Designer (8) · Digital Channels (7) · Email (2) · Genesys Multicloud CX Mixed Mode (12) · Genesys Predictive Engagement (18) · Genesys Predictive Routing (30) · Genesys Recording, Quality Management, and Speech Analytics (2) · Genesys Skills Management (3) · Genesys Softphone (4) · Gplus Adapter for Salesforce (2) · Gplus Adapter for Siebel CRM (12) · Gplus Adapter for WFM (2) · Intelligent Workload Distribution (2) · IVR Administration (2) · nGAGEMENT (8) · NOPRODUCT (2) · Outbound (CX Contact) (4) · Reporting (2) · Routing and Designer (2) · Solutions (19) · Voice (2) · Voicemail (2) · Widgets (8) · Workforce Management (8)
Manual: (Click arrow to add another value)
Application:
None (155) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · Agent Workspace (5) · Agent Workspace, Agent Setup (2) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Platform Administration (2) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · CX Contact (2) · Designer (2) · Designer, Platform Administration (2) · GPR Core Platform (2) · IVR Administration (2) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (2) · Workforce Administration (2) · Workforce Administration, Workforce Management (2)
UseCase:
None (174) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · ce18, ce31 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2) · SL09 (2)
PEPageType:
None (198)

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