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Article > Standalone : No or Yes & Platform : GenesysEngage-cloud or GenesysEngage-cloud, GenesysCloud or GenesysEngage-onpremises, GenesysCloud & UseCase : CE01, CE02, CE03 or CE09,CE10 or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-REP (252) · Draft:PEC-WFM (252) · PEC-WFM (224) · PEC-REP (159) · Draft:WID (142) · Draft:DES (108) · DES (106) · Draft:PEC-ROU (86) · Draft:PEC-OU (69) · Draft:PEC-REC (65) · Draft:PEC-AS (62) · Draft:PEC-GSM (62) · PEC-OU (53) · PE-GPR (48) · PEC-REC (46) · PEC-AS (46) · Draft:PE-GPR (38) · WID (30) · Draft:PEC-AD (25) · PEC-AD (25)
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ComingSoon:
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Role:
None (1009) · Administrator (647) · Administrator, Agent (4) · Administrator, Agent, Supervisor (9) · Administrator, Developer (17) · Administrator, Developer, Supervisor (4) · Administrator, Reviewer (2) · Administrator, Supervisor (220) · Agent (72) · Agent, Supervisor (52) · Developer (58) · Staff (8) · Supervisor (200)
DisplayName:
Configuration (28) · API Commands (27) · Getting started (16) · Localization (15) · Prerequisites (9) · Overview (7) · New in this Release (7) · Schedules (6) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · Engage (6) · Agent Details Activity Report (6) · Logging in and out (6) · Calendar (6)
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TocName:
None (77) · Configuration (28) · API Commands (27) · Getting started (18) · Localization (15) · Genesys Multicloud CX (11) · Overview (7) · Prerequisites (7) · Calendar (6) · New in this Release (6) · Agent Details Activity Report (6) · Logging in and out (6)
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Dimension:
None (2247) · bots (4) · CallbackClickToCall (6) · deploydigital (4) · email, digital (2) · GPRAnalysis (4) · GPRDataUpload (2) · Journey (8) · Metrics (6) · OSHelp (1) · RealTime (14) · UserComms (4)
Product:
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Manual:
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Application:
None (1205) · Agent Desktop (4) · Agent Setup (70) · Agent Setup, Agent Workspace (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (2) · Agent Workspace (4) · Agent Workspace, Agent Setup (5) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Agent Workspace, Platform Administration (2) · Callback (34) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · Cloud Data Download Service (8) · CX Contact (60) · Designer (201) · Genesys Portal (2) · GPR Core Platform (2) · IVR Administration (24) · Outbound,Outbound Administration (1) · Platform Administration (38) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting (42) · Pulse Reporting, Reporting GCXI (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (109) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (195) · WEM (1) · Workforce Administration (36) · Workforce Administration, Workforce Management (2) · Workforce Management (210)
UseCase: (Click arrow to add another value)
PEPageType:
None (2302)

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