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Article > Standalone : No or Yes & Platform : GenesysEngage-cloud, GenesysCloud or GenesysEngage-onpremises or None & Role : Administrator, Agent, Developer, Supervisor or Administrator, Agent, Supervisor or Other

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Standalone: (Click arrow to add another value)
productshort:
Draft:DES (28) · Draft:Mixed (22) · DES (14) · Draft:PEC-ROU (12) · PEC-ROU (12) · Draft:PEC-REP (9) · Draft:PEC-WFM (9) · PEC-WFM (8) · Draft:PEC-AD (8) · Mixed (8) · Draft:PEC-DC (8) · PEC-REP (8) · PEC-DC (7) · PEC-AD (6) · Draft:PEC-IWD (5) · Draft:AppStudio (5) · PEC-AS (4) · PEC-IWD (4) · Draft:PEC-AS (4) · Draft:PEC-Developer (4)
Other values:
Platform: (Click arrow to add another value)
ComingSoon:
None (1) · No (237) · Yes (18)
Role: (Click arrow to add another value)
DisplayName:
Manage custom variables (4) · Manage personally identifiable information (4) · Get started (4) · Agent Assist tab (4) · Manage standard responses (4) · Manage field codes (4) · Historical Reporting / Genesys CX Insights (3)
Other values:
TocName:
None (81) · Manage field codes (4) · Manage PII (4) · Manage standard responses (4) · Reporting (3) · Agent Assist (3)
Other values:
Dimension:
None (230) · ADResponse (4) · ADResponses (2) · BasicApp (5) · bots (1) · Journey (2) · sr (12)
Product:
None (32) · Administrator (5) · Agent (6) · Agent folder (1) · Agent Setup (8) · Agent Workspace (14) · Callback (2) · Designer (40) · Developer (7) · Digital Channels (13) · Email (2) · Event Stream (1) · Genesys App Studio (4) · Genesys Authentication (3) · Genesys Multicloud CX Mixed Mode (12) · Genesys Multicloud CX Private Edition (2) · Genesys Predictive Routing (3) · Genesys Recording, Quality Management, and Speech Analytics (2) · Genesys Softphone (1) · Genesys Voice Platform (2) · Genesys Web Services and Applications (2) · Gplus Adapter for Salesforce (3) · Gplus Adapter for WFM (1) · Intelligent Workload Distribution (8) · Interaction Server (2) · Internal Content Administration (3) · Outbound (CX Contact) (2) · Reporting (17) · Routing (12) · Routing and Designer (12) · Solutions (3) · Supervisor (2) · System-Level Documentation (2) · Telemetry Service (2) · Universal Contact Service (2) · Voice Microservices (4) · WebRTC (2) · Widgets (2) · Workforce Management (15)
Manual:
Designer (40) · Deployment (36) · FldCod (24) · None (20) · Administrator (18) · RPRT (11) · SupervisorHelp (11) · Agent (10) · ManageCC (8) · SCAPI (6) · DCPEGuide (5) · UserGuide (5) · VMPEGuide (5) · GCXIPEGuide (4) · Supervisor (4) · Admin (4) · GWSPEGuide (3)
Other values:
Application:
None (131) · Agent Desktop (1) · Agent Setup (8) · Agent Workspace (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Workforce Management (2) · App Studio (5) · Designer (71) · intelligent Workload Distribution (2) · IVR Administration (2) · Recording (2) · Reporting, Reporting GCXI (11) · Workforce Management (17)
UseCase:
None (254) · BO02 (2)
PEPageType:
None (212) · 55cef4ff-9306-4313-8fd8-377282a38478 (44)

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