Learn how to provision Reporting and Analytics Aggregates (RAA).
An installed Genesys Info Mart database is required for RAA.
You configure RAA using conf.xml and custom *.ss files, which you can provide using any of the following methods:
- Place them on a mounted config volume.
- Using configDelivery container with configTar variable — used to supply custom configuration (set in configTar).
- Using configDelivery container without configTar variable — used to supply default configuration (included in the default RAA Helm chart).
Download examples of these files: RAA Provisioning
You can configure thresholds using Agent Setup.