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Article > Standalone: No & Manual : AdminGuide or Agent or GAWFMPEGuide or Supervisor

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Standalone: (Click arrow to add another value)
productshort:
ATC (79) · Draft:ATC (85) · Draft:ContentAdmin (2) · Draft:GAA (2) · Draft:GAMD (11) · Draft:GASL (2) · Draft:GASN (6) · Draft:GAWFM (6) · Draft:PEC-AD (32) · Draft:PEC-GPA (6) · Draft:PEC-VM (1) · Draft:PEC-WFM (170) · GAMD (10) · GASL (2) · GASN (6) · PEC-AD (29) · PEC-GPA (6) · PEC-WFM (174)
Platform:
None (33) · GenesysCloud (22) · GenesysEngage-cloud (424) · GenesysEngage-cloud, PureConnect, GenesysCloud (8) · GenesysEngage-onpremises (16) · GenesysEngage-onpremises, PureConnect, GenesysCloud (24) · PureConnect (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (100)
ComingSoon:
None (12) · No (605) · Yes (12)
Role:
None (345) · Administrator (1) · Agent (72) · Agent, Supervisor (56) · Supervisor (155)
DisplayName:
Getting started (8) · About the data we track (4) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (4) · Logging in and out (4) · Trading (4) · Schedules (4) · Action map performance (4) · How to manage inbound calls (4) · Agent Assist tab (4) · Create a web messaging offer (3)
Other values:
TocName:
None (38) · Getting started (8) · Genesys Multicloud CX (4) · Trading (4) · Screen pops (4) · About the data we track (4) · Logging in and out (4) · Workitems (4) · Action map performance (4) · Activity History (4)
Other values:
Dimension:
None (517) · ActionMaps (6) · ADResponse (6) · ADResponses (2) · Analytics (8) · ArchFlow (12) · Compliance (4) · ContentOffers (10) · FreqCap (4) · Journey Shaping (2) · JourneyData (12) · Outcomes (8) · Segments (10) · Segments, Outcomes, ActionMaps (2) · Sessions (4) · WebChat (10) · WebMessaging (10) · WebTrackingLimit (2)
Product:
None (3) · Agent Desktop (1) · Agent Workspace (60) · Genesys Agent Assist (2) · Genesys Predictive Engagement (163) · Gplus Adapter for Microsoft Dynamics 365 (20) · Gplus Adapter for Salesforce (12) · Gplus Adapter for ServiceNow (11) · Gplus Adapter for Siebel CRM (4) · Gplus Adapter for WFM (6) · Internal Content Administration (2) · Voicemail (1) · Workforce Management (344)
Manual: (Click arrow to add another value)
Application:
None (418) · Workforce Management (211)
UseCase:
None (627) · CE37 (2)
PEPageType:
None (623) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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