Drilldown: Article

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Article > Standalone: No & Dimension : ArchFlow or None & Application : CX Contact or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:WID (156) · Draft:PEC-REP (145) · Draft:ContentAdmin (145) · Draft:PEC-WFM (127) · PEC-WFM (99) · Draft:PEC-Developer (93) · Draft:ATC (88) · Draft:PEC-ROU (86) · Draft:PrivateEdition (73) · Draft:PEC-OU (73) · ATC (72) · Draft:PEC-GSM (69) · PE-GPR (57) · PEC-OU (57) · Draft:PE-GPR (54) · PrivateEdition (53) · Draft:GAWFM (52) · Draft:PEC-AS (45) · WID (44) · PEC-REP (40)
Other values:
Platform:
None (874) · GenesysCloud (112) · GenesysCloud, GenesysEngage-cloud (4) · GenesysEngage-cloud (1202) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloud, PureConnect (26) · GenesysEngage-cloud, PureConnect, GenesysCloud (66) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (125) · GenesysEngage-onpremises, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (12) · GenesysEngagecloud (2) · GeneysyEngage_cloud (2) · Private Edition (2) · PrivateEdition (3) · PureConnect (8) · PureConnect, GenesysCloud, GenesysEngage-cloud (95) · PureConnect, GenesysEngage-cloud (7) · PureEngage (14)
ComingSoon:
None (581) · No (1936) · Yes (44)
Role:
None (2188) · Administrator (204) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Developer (19) · Administrator, Reviewer (2) · Adminstrator (2) · Agent (14) · Agent, Supervisor (52) · Developer (68) · Staff (8) · Supervisor (2)
DisplayName:
None (64) · API Commands (27) · Configuration (26) · Logging (23) · Getting started (20) · Metrics (17) · Localization (15) · Overview (14) · Prerequisites (9) · Interdependencies (8) · Activity History (7) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · ChannelSelector (6) · CallUs (6) · Console (6) · Architecture (6) · Engage (6) · Get started (6) · Logging in and out (6) · New in this Release (6)
Other values:
TocName:
None (564) · Configuration (34) · API Commands (27) · Getting started (20) · Localization (15) · Overview (14) · Genesys Multicloud CX (11) · Upgrade, rollback, or uninstall (11) · Genesys Cloud CX (10) · Activity History (9) · Prerequisites (9) · PureConnect (7) · Engage (6) · Logging in and out (6) · Screen pops (6) · Service Client API (6)
Other values:
Dimension: (Click arrow to add another value)
Product:
Workforce Management (226) · Widgets (200) · None (194) · Reporting (184) · Internal Content Administration (171) · Genesys Predictive Engagement (156) · Outbound (CX Contact) (130) · Genesys Multicloud CX Private Edition (111) · Genesys Predictive Routing (108) · Routing and Designer (88) · Genesys Skills Management (69) · Agent Workspace (60) · Developer (60) · Gplus Adapter for Microsoft Dynamics 365 (56) · Digital Channels (52) · Gplus Adapter for WFM (52) · Agent Setup (48) · Genesys Dialog Engine (45) · Gplus Adapter for Salesforce (42) · Designer (40)
Other values:
Manual:
Deployment (217) · Administrator (212) · Admin (173) · Supervisor (131) · SDK (120) · CXContact (110) · Agent (109) · WebAPIs (92) · CX Insights (87) · PEGuide (84) · Help (77) · AdminGuide (72) · WritersGuide (65) · Test (63) · User (60) · Developers (57) · Operations (42) · SupervisorHelp (40) · RPRT (39) · ManageCC (34)
Other values:
Application: (Click arrow to add another value)
UseCase:
None (2558) · CE01, CE19 (1) · CE37 (2)
PEPageType:
None (2361) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (15) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (17) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (44) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (48) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (46)

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