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Article > ComingSoon: No & Manual : Administrator or PDNAA or RPRT or None & Application : Agent Setup or Pulse Reporting or Pulse Reporting, Reporting GCXI or None

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Standalone:
None (3) · No (145) · Yes (119)
productshort:
PEC-REP (19) · Draft:PEC-REP (19) · Draft:PEC-IWD (14) · Draft:Solution (13) · Draft:PEC-GPA (12) · PEC-IWD (11) · PEC-GPA (11) · Draft:PEC-DC (11) · Solution (10) · Draft:ATC (9) · PEC-DC (9) · Draft:System (9) · ATC (9) · System (8) · Draft:PEC-GSM (8) · Draft:PEC-WFM (8) · Draft:PEC-OU (8) · Draft:SF (7) · PEC-WFM (7)
Other values:
Platform:
None (73) · Genesys Multicloud CX (2) · GenesysCloud (19) · GenesysEngage-cloud (152) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (3) · GenesysEngage-onpremises, PureConnect, GenesysCloud (6) · PureConnect (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (9)
ComingSoon: (Click arrow to add another value)
Role:
None (184) · Administrator (57) · Administrator, Developer (4) · Administrator, Developer, Supervisor (2) · Administrator, Supervisor (4) · Adminstrator (2) · Agent (2) · Agent, Supervisor (4) · Developer (8)
DisplayName:
Agent Group Membership Details Report (4) · Integrating Gplus Adapter in Lightning (3) · Screen Pop (3) · Configuring SSO (3) · Activity History (3) · Migrating to Gplus Adapter (v9) (3) · Click-to-Dial (3) · Set up IWD (3)
Other values:
TocName:
None (44) · Getting Started (4) · Agent Group Membership Details Report (4) · Click-to-Dial (3) · Set up IWD (3) · Screen Pop (3) · Migrating to Gplus Adapter (v9) (3) · Configuring SSO (3) · Configure Agent UI (3) · Integrating Gplus Adapter in Lightning (3) · Activity History (3)
Other values:
Dimension:
None (257) · bots (2) · Journey (4) · Outbound (2) · WebChat (2)
Product:
None (27) · Administrator (2) · Agent (3) · Agent folder (1) · Agent Setup (2) · Developer (5) · Digital Channels (14) · Genesys Authentication (1) · Genesys Dialog Engine (2) · Genesys Predictive Engagement (18) · Genesys Skills Management (8) · Genesys Softphone (12) · Genesys Use Cases (2) · Gplus Adapter for Salesforce (23) · Gplus Adapter for WFM (1) · Intelligent Workload Distribution (24) · nGAGEMENT (7) · NOPRODUCT (2) · Outbound (CX Contact) (9) · Reporting (38) · Routing and Designer (1) · Solutions (23) · Supervisor (2) · System-Level Documentation (13) · Voicemail (2) · Widgets (10) · Workforce Management (15)
Manual: (Click arrow to add another value)
Application: (Click arrow to add another value)
UseCase:
None (258) · BO02 (1) · BO02, BO03 (2) · ce18, ce31 (2) · CE31, CE41, EE31 (2) · SL09 (2)
PEPageType:
None (264) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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