Difference between revisions of "ReleaseNotes/Current/GenesysEngage-cloud"
(Published) |
(Published) |
||
| Line 3: | Line 3: | ||
|version=Internal | |version=Internal | ||
|manual=ReleaseNote | |manual=ReleaseNote | ||
| − | |||
|alternateforms=Form:ArticleHelmRN | |alternateforms=Form:ArticleHelmRN | ||
|displayname=Genesys Engage Cloud Release Notes | |displayname=Genesys Engage Cloud Release Notes | ||
| − | |||
|pagination=no | |pagination=no | ||
|topicslist=* -Index of Release Notes | |topicslist=* -Index of Release Notes | ||
| Line 28: | Line 26: | ||
* -CX Contact | * -CX Contact | ||
** CX Contact | ** CX Contact | ||
| + | ** CX ContactHelm | ||
* -Designer | * -Designer | ||
** Designer | ** Designer | ||
| Line 33: | Line 32: | ||
* -Digital Channels | * -Digital Channels | ||
** Digital Channels | ** Digital Channels | ||
| + | ** Digital ChannelsHelm | ||
* -Email | * -Email | ||
** Email | ** Email | ||
| + | ** EmailHelm | ||
* -Genesys Info Mart | * -Genesys Info Mart | ||
** GIM | ** GIM | ||
| Line 59: | Line 60: | ||
* -Intelligent Workload Distribution | * -Intelligent Workload Distribution | ||
** Intelligent Workload Distribution | ** Intelligent Workload Distribution | ||
| + | ** Intelligent Workload DistributionHelm | ||
* -Interaction Server | * -Interaction Server | ||
** InteractionServer | ** InteractionServer | ||
| Line 67: | Line 69: | ||
* -Recording, QM and Interaction Analytics | * -Recording, QM and Interaction Analytics | ||
** Recording | ** Recording | ||
| + | ** RecordingBackup | ||
** ScreenRecording | ** ScreenRecording | ||
* -Telemetry | * -Telemetry | ||
| Line 80: | Line 83: | ||
** WebRTC | ** WebRTC | ||
** WebRTCHelm | ** WebRTCHelm | ||
| + | * -Workforce Management | ||
| + | ** WorkforceManagement | ||
| + | |defaultform=Form:ArticleCloudRN | ||
| + | |inherit=no | ||
|Auto=Manual sections | |Auto=Manual sections | ||
|Context=These Release Notes provide information about recent releases of Genesys Engage cloud services, starting with March 31, 2021. Click the Release Date next to a particular service name to see detailed information for that release. The release date indicates the earliest date when a service release might be available in your environments. Some updates might not apply to all environments. | |Context=These Release Notes provide information about recent releases of Genesys Engage cloud services, starting with March 31, 2021. Click the Release Date next to a particular service name to see detailed information for that release. The release date indicates the earliest date when a service release might be available in your environments. Some updates might not apply to all environments. | ||
Revision as of 17:51, October 29, 2021
Contents
These Release Notes provide information about recent releases of Genesys Engage cloud services, starting with March 31, 2021. Click the Release Date next to a particular service name to see detailed information for that release. The release date indicates the earliest date when a service release might be available in your environments. Some updates might not apply to all environments.
For information about releases prior to March 31, 2021 and for a list of known issues and limitations, see previous Genesys Engage Cloud Release Notes.
How to use these release notes
These release notes pages cover both Genesys Engage cloud releases as well as Genesys Engage private edition releases.
There is a portal page for each flavor, giving you a snapshot of the latest release for every service, with relevant details: