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Article > Standalone : No or Yes & Platform: GenesysEngage-cloud & Dimension: None & UseCase : SL09 or ce18, ce31 or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-WFM (249) · Draft:PEC-REP (245) · PEC-WFM (221) · PEC-REP (152) · Draft:WID (142) · Draft:DES (105) · DES (103) · Draft:PEC-ROU (86) · Draft:PEC-OU (68) · Draft:PEC-REC (65) · Draft:PEC-GSM (62) · Draft:PEC-AS (60) · PEC-OU (53) · PEC-REC (46) · PE-GPR (45) · PEC-AS (44) · Draft:PE-GPR (35) · WID (30) · Draft:PEC-AD (25) · PEC-AD (25)
Other values:
Platform: (Click arrow to add another value)
ComingSoon:
None (416) · No (1819) · Yes (2)
Role:
None (983) · Administrator (626) · Administrator, Agent (2) · Administrator, Agent, Supervisor (7) · Administrator, Developer (17) · Administrator, Developer, Supervisor (4) · Administrator, Reviewer (2) · Administrator, Supervisor (218) · Agent (72) · Agent, Supervisor (52) · Developer (58) · Staff (8) · Supervisor (188)
DisplayName:
Configuration (28) · API Commands (27) · Getting started (16) · Localization (15) · Prerequisites (9) · Overview (7) · New in this Release (7) · Calendar (6) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · Schedules (6) · Engage (6) · Agent Details Activity Report (6) · Logging In and Out (6)
Other values:
TocName:
None (73) · Configuration (28) · API Commands (27) · Getting started (18) · Localization (15) · Genesys Multicloud CX (11) · Overview (7) · Prerequisites (7) · Agent Details Activity Report (6) · Logging In and Out (6) · Calendar (6) · New in this Release (6)
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Dimension: (Click arrow to add another value)
Product:
None (50) · Administrator (2) · Agent Setup (104) · Agent Workspace (50) · Callback (30) · Chat (2) · Cloud Data Download Service (10) · Co-Browse (11) · Designer (210) · Developer (25) · Digital Channels (5) · eServices Manager (22) · Genesys Agent Assist (12) · Genesys Data Layer (31) · Genesys Multicloud CX (6) · Genesys Predictive Engagement (24) · Genesys Predictive Routing (79) · Genesys Recording, Quality Management, and Speech Analytics (111) · Genesys Skills Management (62) · Genesys Softphone (14) · Gplus Adapter for Microsoft Dynamics 365 (1) · Gplus Adapter for Salesforce (35) · Gplus Adapter for ServiceNow (15) · Gplus Adapter for Siebel CRM (14) · Gplus Adapter for WFM (6) · Intelligent Workload Distribution (21) · Internal Content Administration (8) · IVR Administration (14) · NOPRODUCT (1) · Outbound (CX Contact) (121) · Platform Administration (7) · Reporting (396) · Routing and Designer (88) · Solutions (4) · Success Factors for Genesys Multicloud CX (1) · Voicemail (3) · Widgets (172) · Workforce Management (470)
Manual:
Administrator (296) · Supervisor (280) · RPRT (259) · Designer (205) · Agent (138) · CXContact (105) · SDK (95) · ManageCC (88) · CX Insights (87) · User (84) · Help (77) · Deployment (66) · None (55) · Developers (49) · Admin (46) · SupervisorHelp (42) · RT (30) · Super (28) · SCAPI (24) · Developer (24)
Other values:
Application:
None (1177) · Agent Desktop (4) · Agent Setup (70) · Agent Setup, Agent Workspace (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (2) · Agent Workspace (4) · Agent Workspace, Agent Setup (5) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Designer (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Agent Workspace, Platform Administration (2) · Callback (28) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · Cloud Data Download Service (8) · CX Contact (60) · Designer (195) · Genesys Portal (2) · GPR Core Platform (2) · IVR Administration (22) · Platform Administration (38) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting (28) · Pulse Reporting, Reporting GCXI (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (109) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (195) · WEM (1) · Workforce Administration (30) · Workforce Administration, Workforce Management (2) · Workforce Management (210)
UseCase: (Click arrow to add another value)
PEPageType:
None (2237)

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