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|where=ComponentRN._pageNamespace="{{NAMESPACENUMBER}}" AND ArticleCloudRN._pageNamespace="{{NAMESPACENUMBER}}" AND ArticleCloudRN._pageName LIKE "%{{#explode:{{FULLPAGENAME}}|/|2}}%" AND DeploymentType.Name!="Private Edition" | |where=ComponentRN._pageNamespace="{{NAMESPACENUMBER}}" AND ArticleCloudRN._pageNamespace="{{NAMESPACENUMBER}}" AND ArticleCloudRN._pageName LIKE "%{{#explode:{{FULLPAGENAME}}|/|2}}%" AND DeploymentType.Name!="Private Edition" | ||
|having=MAX(ReleaseDate) | |having=MAX(ReleaseDate) | ||
| − | |intro=<h3>Latest release per service</h3><table><tr><th>Service</th><th style="width:12%">Released on</th><th style="width:12%">Released for</th><th>Highlights</th></tr> | + | |intro=<h3>Latest release per service</h3><table class="sortable"><tr><th>Service</th><th style="width:12%">Released on</th><th style="width:12%">Released for</th><th>Highlights</th></tr> |
|outro=</table> | |outro=</table> | ||
|format=template | |format=template | ||
Revision as of 18:45, April 6, 2022
Difference between revisions of "ReleaseNotes/Current/GenesysEngage-cloud/Hosted"
These Release Notes provide information about recent releases of Genesys Multicloud CX services, starting with March 31, 2021. Click the Release Date next to a particular service name to see detailed information for that release. The release date indicates the earliest date when a service release might be available in your environments. Some updates might not apply to all environments.
Latest release per service
| Service | Released on | Released for | Highlights | ||
|---|---|---|---|---|---|
| Agent Workspace | September 22, 2021 | ||||
| Designer | May 13, 2021 | ||||
| Genesys CX Insights | July 11, 2022 | ||||
| Genesys CX Insights | July 18, 2022 | ||||
| Genesys CX Insights | July 21, 2022 | ||||
| Genesys CX Insights | June 23, 2022 | ||||
| Genesys Softphone VDI Adapter | April 21, 2022 | ||||
| Genesys Softphone VDI Adapter | July 20, 2022 | ||||
| Genesys Widgets | March 31, 2021 | ||||
| GVP Media Control Platform | October 29, 2021 | ||||
| GVP Reporting Server | September 9, 2021 | ||||
| GVP Service Discovery | March 31, 2021 | ||||
| Intelligent Workload Distribution | April 4, 2022 | ||||
| Intelligent Workload Distribution | June 28, 2022 | ||||
| Intelligent Workload Distribution | September 16, 2021 | ||||
| IWD Data Mart | March 8, 2022 | ||||
| Recording, QM and Interaction Analytics | February 24, 2022 | ||||
| Recording, QM and Interaction Analytics | July 11, 2022 | ||||
| Recording, QM and Interaction Analytics | July 11, 2022 | ||||
| Reporting and Analytics Aggregates (RAA) | February 22, 2022 | ||||
| Reporting and Analytics Aggregates (RAA) | July 19, 2022 | ||||
| Reporting and Analytics Aggregates (RAA) | June 28, 2022 | ||||
| Screen Recording Service | June 28, 2022 | ||||
| Universal Contact Service | July 8, 2022 | ||||
| Voice Config Service | February 2, 2022 | ||||
| Voice Orchestration Service | April 21, 2022 | ||||
| Voice Orchestration Service | July 23, 2021 | ||||
| Voice Registrar Service | March 22, 2022 | ||||
| Voice RQ Service | April 4, 2022 | ||||
| Voice SIP Cluster Service | January 26, 2022 | ||||
| Voice SIP Proxy Service | March 31, 2021 | ||||
| Voice Tenant Service | June 9, 2022 | ||||
| Voice Tenant Service | March 22, 2022 | ||||
| WebRTC Media Service | November 16, 2021 | ||||
| Workforce Management | February 1, 2022 |
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