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Article > Standalone: None & Product : Digital Channels or Genesys Predictive Engagement or Workforce Management & UseCase : CE01, CE19 or None

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Standalone: (Click arrow to add another value)
productshort:
ATC (38) · DC (1) · Draft:ATC (38) · Draft:DC (1) · Draft:PEC-DC (14) · Draft:PEC-WFM (27) · Draft:PEP-DC (1) · PEC-DC (13) · PEC-WFM (16)
Platform:
None (57) · GenesysCloud (4) · GenesysEngage-cloud (50) · GenesysEngage-cloud, PureConnect, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (4) · PureConnect, GenesysCloud (28) · PureConnect, GenesysCloud, GenesysEngage-cloud (2)
ComingSoon:
None (102) · No (47)
Role:
None (132) · Administrator (10) · Supervisor (7)
DisplayName:
None (35) · WFM Primers (4) · Configuration (4) · Before you begin (4) · Architecture (4)
Other values:
TocName:
None (54) · Genesys Multicloud CX Prerequisites (4) · Configuration (4) · WFM Primers (4)
Other values:
Dimension:
None (123) · ActionMaps (2) · Analytics (2) · ArchFlow (2) · Compliance (2) · ContentOffers (2) · EventsMethods (2) · JourneyData (2) · Outcomes (2) · Segments (2) · Segments, Outcomes, ActionMaps (2) · Sessions (2) · WebChat (2) · WebMessaging (2)
Product: (Click arrow to add another value)
Manual:
None (7) · AdminGuide (32) · Administrator (16) · Agent (6) · AgentGuide (6) · DCPEGuide (17) · Deployment (4) · Developers (3) · ETLRef (2) · Event (8) · PacingServiceDeployment (15) · SDK (4) · Super (5) · Supervisor (18) · SupervisorHelp (2) · WDEPlugin (4)
Application:
None (132) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Workspace, Agent Setup (4) · Workforce Administration (4) · Workforce Management (7)
UseCase: (Click arrow to add another value)
PEPageType:
None (143) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (4) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2)

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