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This topic is part of the manual Digital Channels Private Edition Guide for version Current of Digital Channels.

Learn about Digital Channels architecture.

The following diagram shows the high-level architecture of Digital Channels (labelled as "nexus").

For more information about the overall architecture of Genesys Multicloud CX private edition, see the high-level Architecture page.

An architecture diagram shows how Digital Channels is accessed and how it relates to other services.