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Click on any of the following to see the documentation for that version:

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How it works

How Digital Channels works

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Release Notes

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Administrator

Setting up digital channels:

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Using digital channels

If you're an agent or supervisor, see how to use digital channels in Agent Workspace:

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Private Edition

Find detailed information about how to deploy this service in your environment.

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Developer Resources

Find information about how to develop using the Digital Channels APIs.

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