Digital Channels Developer's Guide

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This manual is for version Current of Digital Channels.

Find information about how to develop using the Digital Channels APIs.

Related documentation:

Digital Channels provides APIs you can use to build custom chat applications and deliver messages between Digital Channels and third-party services such as SMS or email.

Developer tasks

Explore these topics for examples of how to use the Digital Channels APIs.

Digital Channels APIs

Learn more about the Digital Channels APIs on the Genesys Multicloud CX Developer Center.

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