Digital Channels Private Edition Guide
From Genesys Documentation
The following topics are defined for this manual but are not included in the list of topics: Logging
This manual is for version Current of Digital Channels.
Find links to all the topics in this guide.
Digital Channels is a service available with the Genesys Multicloud CX private edition offering.
Learn more about Digital Channels, its architecture, and how to support high availability and disaster recovery.
Configure and deploy
Find out how to configure and deploy Digital Channels.
Integrate and provision
Learn how to integrate with the tenant and provision API keys and SMS.
Upgrade, roll back, or uninstall
Find out how to upgrade, roll back, or uninstall IWD.
Configure and deploy AI Connector
Find out how to configure and deploy AI Connector.
Learn how to monitor Digital Channels with metrics and logging.
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