Digital Channels Administrator's Guide

Related documentation:

• How Digital Channels works

Get started

Find out how to get started with Advanced Chat.

• Getting started with Digital Channels

Set up Digital Channels

Learn how to set up Facebook, Twitter, WhatsApp, and SMS.

• Set up Facebook and Twitter
• Set up WhatsApp
• Set up SMS

Related documentation

Learn about how email works in Genesys Multicloud CX.

• How email works