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Article > ComingSoon: No & Dimension: None & Application : Agent Setup or Reporting, Reporting GCXI or None & PEPageType : 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a or None

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Standalone:
None (52) · No (1952) · Yes (117)
productshort:
Draft:PEC-REP (129) · Draft:PEC-WFM (127) · Draft:ContentAdmin (121) · PEC-REP (119) · PEC-WFM (98) · Draft:ATC (84) · ATC (73) · Draft:PEC-AS (71) · Draft:WID (66) · Draft:PrivateEdition (66) · Draft:PEC-GSM (59) · PE-GPR (53) · WID (48) · Draft:PE-GPR (48) · PrivateEdition (47) · PEC-AS (46) · Draft:PEC-OU (35) · Draft:HCA (34) · Draft:GAMD (30)
Other values:
Platform:
None (651) · Genesys Multicloud CX (2) · GenesysCloud (122) · GenesysCloud, GenesysEngage-cloud (4) · GenesysEngage-cloud (1042) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloud, PureConnect (23) · GenesysEngage-cloud, PureConnect, GenesysCloud (41) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (78) · GenesysEngage-onpremises, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (20) · GenesysEngagecloud (2) · GeneysyEngage_cloud (2) · Private Edition (2) · PureConnect (8) · PureConnect, GenesysCloud (8) · PureConnect, GenesysCloud, GenesysEngage-cloud (87) · PureConnect, GenesysEngage-cloud (9) · PureEngage (13)
ComingSoon: (Click arrow to add another value)
Role:
None (1532) · Administrator (198) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Developer (23) · Administrator, Developer, Supervisor (2) · Administrator, Reviewer (2) · Administrator, Supervisor (202) · Adminstrator (2) · Agent (16) · Agent, Supervisor (56) · Developer (76) · Staff (8) · Supervisor (2)
DisplayName:
Getting started (20) · None (16) · Overview (10) · Interdependencies (8) · Get started (7) · Activity History (7) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · Logging In and Out (6) · Click-to-Dial (5) · Console (5) · Agent Details Activity Report (5) · Prerequisites (5) · Accessibility (5) · Overlay (5) · New in this Release (5) · SideBar (5) · Localize widgets and services (5) · Engage (5) · WindowManager (5) · Toaster (5)
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TocName:
None (337) · Getting started (22) · Upgrade, rollback, or uninstall (10) · Configuration (10) · Genesys Multicloud CX (10) · Genesys Cloud CX (10) · Activity History (9) · Overview (8) · PureConnect (7) · Prerequisites (7) · Screen pops (6) · Logging in and out (6) · Localize widgets and services (5) · Engage (5) · Service Client API (5) · Agent Details Activity Report (5) · Click-to-Dial (5)
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Dimension: (Click arrow to add another value)
Product:
Reporting (247) · Workforce Management (225) · Genesys Predictive Engagement (154) · Internal Content Administration (143) · None (118) · Agent Setup (117) · Widgets (114) · Genesys Predictive Routing (99) · Genesys Multicloud CX Private Edition (98) · Outbound (CX Contact) (61) · Genesys Skills Management (59) · Gplus Adapter for Microsoft Dynamics 365 (56) · Agent Workspace (54) · Digital Channels (48) · nGAGEMENT (47) · Genesys Dialog Engine (45) · Developer (40) · Gplus Adapter for Salesforce (37) · Designer (31) · Gplus Adapter for ServiceNow (29)
Other values:
Manual:
RPRT (232) · Admin (165) · Supervisor (126) · Deployment (123) · ManageCC (113) · None (110) · Agent (106) · Administrator (105) · PEGuide (76) · SDK (73) · Help (73) · WritersGuide (60) · AdminGuide (58) · User (58) · Test (52) · CXContact (48) · SupervisorHelp (40) · Operations (37) · SCAPI (30) · Super (28)
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Application: (Click arrow to add another value)
UseCase:
None (2112) · BO02 (1) · BO02, BO03 (2) · CE31, CE41, EE31 (2) · CE37 (2) · SL09 (2)
PEPageType: (Click arrow to add another value)

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