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Article > Role : Administrator, Agent, Developer, Supervisor or Other & Application : Designer or None

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Standalone:
None (5) · No (591) · Yes (36)
productshort:
Draft:DES (129) · DES (114) · WID (39) · Draft:WID (32) · Draft:PEC-AD (32) · PEC-AD (30) · Draft:Mixed (22) · Draft:PEC-GPA (20) · PEC-GPA (17) · PEC-ROU (13) · Draft:PEC-ROU (13) · Draft:PEC-DC (10) · PEC-DC (9) · Draft:PE-GPR (8) · PE-GPR (8) · Mixed (8) · Draft:Solution (7) · Draft:PEC-GS (7)
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Platform:
None (125) · Genesys Multicloud CX (2) · GenesysCloud (13) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (405) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (80) · GenesysEngagecloud (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (2)
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DisplayName:
Getting Started (6) · Manage custom variables (4) · Manage personally identifiable information (4) · Create and update users and roles (4) · Gplus Adapter for Salesforce (v9) (4) · Localize widgets and services (4) · The Settings menu (4) · Manage standard responses (4) · Agent Assist tab (4) · Manage field codes (4) · Click-to-Dial (4) · Activity History (4) · Accessibility (4)
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TocName:
None (82) · Getting Started (6) · Activity History (4) · Localize widgets and services (4) · Manage field codes (4) · Manage PII (4) · Gplus Adapter for Salesforce (v9) (4) · Manage standard responses (4) · Overview (4) · Create and update users and roles (4) · The Settings menu (4) · Click-to-Dial (4)
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None (31) · Administrator (5) · Agent (2) · Agent folder (1) · Agent Setup (2) · Agent Workspace (62) · Callback (2) · Co-Browse (10) · Designer (241) · Developer (7) · Digital Channels (16) · Email (2) · Event Stream (1) · Genesys Agent Assist (2) · Genesys Authentication (3) · Genesys Multicloud CX Mixed Mode (12) · Genesys Multicloud CX Private Edition (2) · Genesys Predictive Routing (15) · Genesys Softphone (13) · Genesys Voice Platform (2) · Genesys Web Services and Applications (2) · Gplus Adapter for Salesforce (37) · Gplus Adapter for WFM (1) · Intelligent Workload Distribution (9) · Interaction Server (2) · Internal Content Administration (4) · Outbound (CX Contact) (2) · Reporting (10) · Routing (12) · Routing and Designer (14) · Solutions (11) · System-Level Documentation (2) · Telemetry Service (2) · Universal Contact Service (2) · Voice Microservices (4) · Voicemail (2) · WebRTC (2) · Widgets (71) · Workforce Management (12)
Manual:
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UseCase:
None (627) · BO02 (1) · BO02, BO03 (2) · CE31, CE41, EE31 (2)
PEPageType:
None (588) · 55cef4ff-9306-4313-8fd8-377282a38478 (44)

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