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Article > Role : Administrator or Administrator, Agent, Developer, Supervisor or Administrator, Agent, Supervisor or Administrator, Developer, Supervisor or Agent

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Standalone:
productshort:
Draft:DES (128) · DES (114) · Draft:PEC-REC (67) · PEC-WFM (57) · Draft:PEC-WFM (57) · Draft:PEC-AS (53) · PEC-AS (53) · PEC-REC (48) · Draft:PEC-OU (34) · PEC-OU (33) · Draft:Mixed (22) · Draft:PEC-GPA (20) · PEC-GPA (17) · PEC-CAB (17) · Draft:PEC-CAB (17) · Draft:PEC-ROU (13) · PEC-ROU (13) · Draft:PEC-ES (12) · PEC-ES (12) · Draft:PEC-DC (11)
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Product:
Designer (240) · Genesys Recording, Quality Management, and Speech Analytics (115) · Workforce Management (114) · Agent Setup (106) · Outbound (CX Contact) (67) · Gplus Adapter for Salesforce (37) · None (35) · Callback (34) · eServices Manager (24) · Digital Channels (16) · Reporting (16) · Routing and Designer (14) · IVR Administration (14) · Genesys Softphone (13) · Genesys Multicloud CX Mixed Mode (12) · Routing (12) · Intelligent Workload Distribution (11) · Cloud Data Download Service (10) · Administrator (9)
Other values:
Manual:
Designer (240) · Administrator (184) · ManageCC (104) · User (86) · Agent (73) · CXContact (64) · None (54) · Admin (41) · Deployment (34) · FldCod (24) · ETLRef (12) · WDEPlugin (7) · VMPEGuide (4) · GCXIPEGuide (4) · GWSPEGuide (3)
Other values:
Application:
None (184) · Agent Desktop (5) · Agent Setup (87) · Agent Setup, Agent Workspace (2) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (4) · Agent Workspace (7) · Agent Workspace, Agent Setup (9) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Agent Workspace, Platform Administration (2) · Agent Workspace, Workforce Management (2) · Callback (30) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · Cloud Data Download Service (8) · CX Contact (64) · Designer (273) · Designer, Platform Administration (2) · Genesys Portal (2) · intelligent Workload Distribution (2) · IVR Administration (16) · Outbound,Outbound Administration (1) · Platform Administration (40) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (115) · Reporting Administration GCXI (2) · Reporting GCXI (2) · WEM (1) · Workforce Administration (40) · Workforce Administration, Workforce Management (2) · Workforce Management (58)

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