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Article > Role : Administrator or Administrator, Supervisor or Adminstrator or Supervisor

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Standalone:
None (37) · No (1261) · Yes (36)
productshort:
Draft:PEC-REP (147) · PEC-REP (144) · Draft:DES (128) · DES (114) · Draft:PEC-WFM (113) · PEC-WFM (112) · Draft:PEC-REC (67) · Draft:PEC-AS (53) · PEC-AS (53) · PEC-REC (48) · Draft:PEC-OU (34) · PEC-OU (33) · Draft:Mixed (22) · PEC-CAB (16) · Draft:PEC-CAB (16) · PEC-ROU (13) · Draft:PEC-ROU (13)
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Platform:
None (149) · Genesys Multicloud CX (3) · GenesysCloud (7) · GenesysEngage-cloud (1092) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (82)
ComingSoon:
None (25) · No (1291) · Yes (18)
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DisplayName:
Agent Details Activity Report (5)
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TocName:
None (102) · Agent Details Activity Report (5) · Performance Intra-Day View (4) · Agent Group Membership Details Report (4) · Manage field codes (4) · Agent Login-Logout Details Report (4) · Manage PII (4) · Manage standard responses (4) · Agent State Details Report (4) · Time-Off Bidding (4) · Overview (4) · Performance (4) · Performance Alerts View (4) · Performance Monitor View (4) · What is an interaction (4) · Roles (4) · Final Disposition Dashboard (4) · Bot Analytical Dashboard (4) · What-If Window (4)
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Dimension:
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Manual:
Designer (240) · RPRT (229) · Administrator (186) · Supervisor (162) · ManageCC (104) · User (86) · CXContact (64) · RT (42) · Admin (38) · Deployment (34) · None (30) · FldCod (24) · SupervisorHelp (13) · ETLRef (12) · GVP (8) · WDEPlugin (7) · GCXIPEGuide (4) · VMPEGuide (4) · GWSPEGuide (3)
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Application:
None (165) · Agent Desktop (5) · Agent Setup (87) · Agent Setup, Agent Workspace (2) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (4) · Agent Workspace (5) · Agent Workspace, Agent Setup (9) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Agent Workspace, Platform Administration (2) · Callback (30) · Cloud Data Download Service (8) · CX Contact (64) · Designer (273) · Genesys Portal (2) · intelligent Workload Distribution (2) · IVR Administration (22) · Outbound,Outbound Administration (1) · Platform Administration (40) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting (42) · Pulse Reporting, Reporting GCXI (4) · Recording (115) · Reporting Administration GCXI (2) · Reporting GCXI (19) · Reporting, Reporting GCXI (206) · Workforce Administration (40) · Workforce Management (174)
UseCase:
None (1325) · BO02 (3) · BO02, BO03 (2) · CE01 (4)
PEPageType:
None (1290) · 55cef4ff-9306-4313-8fd8-377282a38478 (44)

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