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Article > Role : Administrator or Administrator, Agent, Developer or Administrator, Agent, Developer, Supervisor or Administrator, Developer or Administrator, Developer, Supervisor or Administrator, Reviewer or Other

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Standalone:
None (40) · No (1508) · Yes (88)
productshort:
Draft:PEC-REP (150) · PEC-REP (146) · Draft:PEC-WFM (145) · PEC-WFM (144) · Draft:DES (129) · DES (114) · Draft:PEC-REC (67) · Draft:PEC-AS (53) · PEC-AS (53) · PEC-REC (48) · WID (39) · Draft:PEC-OU (35) · Draft:PEC-AD (34) · PEC-OU (34) · Draft:WID (32) · PEC-AD (32) · Draft:Mixed (22) · Draft:PEC-GPA (21) · PEC-CAB (19) · Draft:PEC-CAB (19)
Other values:
Platform:
None (169) · Genesys Multicloud CX (3) · GenesysCloud (17) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (1332) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (106) · GenesysEngagecloud (2) · GenesysEngage_cloud (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (2)
ComingSoon:
None (27) · No (1591) · Yes (18)
Role: (Click arrow to add another value)
DisplayName:
Standard responses (6) · Getting Started (6) · Get started (5) · Agent Details Activity Report (5)
Other values:
TocName:
None (123) · Getting Started (6) · Agent Details Activity Report (5)
Other values:
Dimension:
None (1575) · ADResponse (4) · ADResponses (2) · BasicApp (5) · bots (5) · CallbackClickToCall (6) · email, digital (2) · Journey (4) · Metrics (6) · OSHelp (1) · RealTime (14) · sr (12)
Product:
Reporting (295) · Workforce Management (287) · Designer (241) · Genesys Recording, Quality Management, and Speech Analytics (115) · Agent Setup (106) · Widgets (71) · Outbound (CX Contact) (69) · Agent Workspace (66) · Gplus Adapter for Salesforce (39) · None (39) · Callback (38) · Digital Channels (24) · eServices Manager (24) · IVR Administration (16) · Genesys Predictive Routing (15) · Genesys Softphone (15) · Routing and Designer (14) · Intelligent Workload Distribution (13)
Other values:
Manual:
Designer (240) · RPRT (232) · Administrator (192) · Supervisor (162) · Agent (129) · ManageCC (104) · User (88) · None (80) · CXContact (64) · Admin (42) · RT (42) · SDK (36) · Deployment (36) · Developer (27) · FldCod (24) · SupervisorHelp (13) · Help (12) · ETLRef (12) · GVP (8) · GCAPI (8)
Other values:
Application:
None (358) · Designer (274) · Workforce Management (234) · Reporting, Reporting GCXI (206) · Recording (115) · Agent Setup (87) · CX Contact (66) · Pulse Reporting (42) · Platform Administration (42) · Workforce Administration (40) · Callback (34) · IVR Administration (26) · Reporting GCXI (21) · Agent Workspace, Agent Setup (11) · Agent Workspace (9) · Cloud Data Download Service (8) · App Studio (6) · Agent Desktop (5)
Other values:
UseCase:
None (1611) · BO02 (3) · BO02, BO03 (2) · CE01 (6) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (1592) · 55cef4ff-9306-4313-8fd8-377282a38478 (44)

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