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Article > Role : Administrator, Reviewer or Other & Application : Agent Workspace, Agent Setup, Digital Channels or Cloud Data Download Service or Designer or Platform Administration or None

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Standalone:
None (7) · No (639) · Yes (38)
productshort:
Draft:DES (129) · DES (114) · WID (39) · Draft:WID (32) · Draft:PEC-AD (32) · PEC-AD (30) · Draft:Mixed (22) · Draft:PEC-GPA (20) · PEC-GPA (17) · PEC-ROU (13) · Draft:PEC-ROU (13) · PEC-ES (12) · Draft:PEC-ES (12) · Draft:PEC-DC (11) · PEC-DC (10) · PE-GPR (8) · Draft:PE-GPR (8) · Mixed (8) · Draft:Solution (7) · Draft:PEC-GS (7)
Other values:
Platform:
None (125) · Genesys Multicloud CX (2) · GenesysCloud (15) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (455) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (80) · GenesysEngagecloud (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (2)
ComingSoon:
None (3) · No (663) · Yes (18)
Role: (Click arrow to add another value)
DisplayName:
Getting Started (6) · Manage field codes (4) · Click-to-Dial (4) · The Settings menu (4) · Gplus Adapter for Salesforce (v9) (4) · Create and update users and roles (4) · Manage standard responses (4) · Manage personally identifiable information (4) · Agent Assist tab (4) · Standard Responses (4) · Manage custom variables (4) · Localize widgets and services (4) · Accessibility (4) · Activity History (4)
Other values:
TocName:
None (84) · Getting Started (6) · Manage PII (4) · Manage field codes (4) · Activity History (4) · Click-to-Dial (4) · Localize widgets and services (4) · Gplus Adapter for Salesforce (v9) (4) · Create and update users and roles (4) · Overview (4) · The Settings menu (4) · Manage standard responses (4)
Other values:
Dimension:
None (652) · ADResponse (4) · ADResponses (2) · BasicApp (5) · bots (5) · email, digital (2) · Journey (2) · sr (12)
Product:
Designer (241) · Widgets (71) · Agent Workspace (62) · Gplus Adapter for Salesforce (37) · None (31) · eServices Manager (24) · Digital Channels (18) · Genesys Predictive Routing (15) · Routing and Designer (14) · Genesys Softphone (13) · Routing (12) · Genesys Multicloud CX Mixed Mode (12) · Workforce Management (12) · Agent Setup (12) · Solutions (11) · Reporting (10) · Co-Browse (10) · Intelligent Workload Distribution (9) · Cloud Data Download Service (8) · Developer (7)
Other values:
Manual:
Designer (240) · Administrator (85) · Agent (71) · None (36) · Deployment (36) · SDK (36) · Developer (27) · FldCod (24) · Admin (14) · ManageCC (12) · Help (12) · ETLRef (12) · GCAPI (8) · SCAPI (6) · DCPEGuide (5) · VMPEGuide (5) · GCXIPEGuide (4) · GWSPEGuide (3) · GCDeveloper (3)
Other values:
Application: (Click arrow to add another value)
UseCase:
None (679) · BO02 (1) · BO02, BO03 (2) · CE31, CE41, EE31 (2)
PEPageType:
None (640) · 55cef4ff-9306-4313-8fd8-377282a38478 (44)

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