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Article > Standalone : No or Yes & Role : Administrator or Administrator, Agent, Supervisor or Supervisor

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Standalone: (Click arrow to add another value)
productshort:
Draft:DES (127) · DES (113) · Draft:PEC-WFM (109) · PEC-WFM (109) · Draft:PEC-REC (66) · Draft:PEC-AS (49) · PEC-AS (49) · PEC-REC (47) · Draft:PEC-OU (32) · Draft:PEC-REP (31) · PEC-REP (31) · PEC-OU (31) · Draft:Mixed (22) · PEC-CAB (16) · Draft:PEC-CAB (16) · PEC-ROU (13) · Draft:PEC-ROU (13) · Draft:PEC-GPA (12)
Other values:
Platform:
None (120) · Genesys Multicloud CX (3) · GenesysCloud (7) · GenesysEngage-cloud (868) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (82)
ComingSoon:
None (12) · No (1051) · Yes (18)
Role: (Click arrow to add another value)
DisplayName:
Roles (4) · What-If Window (4) · Manage field codes (4) · Manage custom variables (4) · Time-Off Bidding (4) · Performance (4) · Performance Intra-Day View (4) · Manage standard responses (4) · What is an interaction (4) · Performance Monitor View (4) · Manage personally identifiable information (4)
Other values:
TocName:
None (78) · What is an interaction (4) · Manage standard responses (4) · Time-Off Bidding (4) · Overview (4) · Performance (4) · Performance Intra-Day View (4) · Performance Monitor View (4) · Manage field codes (4) · Manage PII (4) · Roles (4) · What-If Window (4)
Other values:
Dimension:
None (1028) · BasicApp (5) · bots (5) · CallbackClickToCall (6) · email, digital (2) · Journey (4) · Metrics (6) · OSHelp (1) · RealTime (12) · sr (12)
Product:
Designer (238) · Workforce Management (216) · Genesys Recording, Quality Management, and Speech Analytics (113) · Agent Setup (98) · Outbound (CX Contact) (63) · Reporting (62) · None (37) · Callback (32) · Gplus Adapter for Salesforce (23) · eServices Manager (22) · Routing and Designer (14) · IVR Administration (14) · Genesys Softphone (13) · Routing (12) · Genesys Multicloud CX Mixed Mode (12) · Cloud Data Download Service (10) · Intelligent Workload Distribution (10) · Digital Channels (10) · Agent Workspace (8)
Other values:
Manual:
Designer (238) · Administrator (171) · Supervisor (155) · ManageCC (96) · User (84) · CXContact (60) · None (46) · Admin (39) · RT (38) · Deployment (34) · FldCod (24) · SupervisorHelp (13) · ETLRef (12) · GVP (8) · WDEPlugin (7) · VMPEGuide (4) · GCXIPEGuide (4) · GWSPEGuide (3)
Other values:
Application:
None (162) · Agent Desktop (5) · Agent Setup (80) · Agent Setup, Agent Workspace (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (4) · Agent Workspace (7) · Agent Workspace, Agent Setup (3) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Agent Workspace, Platform Administration (2) · Callback (30) · Cloud Data Download Service (8) · CX Contact (60) · Designer (271) · Designer, Platform Administration (2) · Genesys Portal (2) · intelligent Workload Distribution (2) · IVR Administration (22) · Outbound,Outbound Administration (1) · Platform Administration (38) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting (38) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (113) · Reporting Administration GCXI (2) · Reporting GCXI (2) · WEM (1) · Workforce Administration (36) · Workforce Administration, Workforce Management (2) · Workforce Management (167)
UseCase:
None (1065) · BO02 (2) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (1037) · 55cef4ff-9306-4313-8fd8-377282a38478 (44)

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