Drilldown: Article

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Article > Standalone : No or Yes & Role : Administrator, Agent, Supervisor or Administrator, Reviewer or Supervisor or Other & Application : Agent Workspace or Designer or IVR Administration or Platform Administration or None

Use the filters below to narrow your results.

Standalone: (Click arrow to add another value)
productshort:
Draft:DES (128) · DES (113) · WID (39) · Draft:PEC-AD (33) · Draft:WID (32) · PEC-AD (31) · Draft:Mixed (22) · Draft:PEC-GPA (20) · PEC-GPA (17) · Draft:PEC-ROU (13) · PEC-ROU (13) · Draft:PEC-ES (11) · PEC-ES (11) · Draft:PEC-DC (10) · Draft:PEC-REP (9) · PEC-REP (9) · PEC-DC (9)
Other values:
Platform:
None (125) · Genesys Multicloud CX (3) · GenesysCloud (15) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (471) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (81) · GenesysEngagecloud (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (2)
ComingSoon:
None (5) · No (679) · Yes (18)
Role: (Click arrow to add another value)
DisplayName:
Getting Started (6) · Create and update users and roles (4) · Gplus Adapter for Salesforce (v9) (4) · Manage standard responses (4) · Manage personally identifiable information (4) · Manage field codes (4) · Manage custom variables (4) · Localize widgets and services (4) · Click-to-Dial (4) · Get started (4) · Agent Assist tab (4) · Accessibility (4) · Activity History (4) · The Settings menu (4)
Other values:
TocName:
None (84) · Getting Started (6) · Create and update users and roles (4) · Click-to-Dial (4) · The Settings menu (4) · Manage standard responses (4) · Manage PII (4) · Manage field codes (4) · Activity History (4) · Localize widgets and services (4) · Overview (4) · Gplus Adapter for Salesforce (v9) (4)
Other values:
Dimension:
None (670) · ADResponse (4) · ADResponses (2) · BasicApp (5) · bots (5) · email, digital (2) · Journey (2) · sr (12)
Product:
Designer (239) · Widgets (71) · Agent Workspace (64) · Gplus Adapter for Salesforce (37) · None (32) · eServices Manager (22) · Reporting (18) · IVR Administration (16) · Digital Channels (16) · Genesys Predictive Routing (15) · Routing and Designer (14) · Genesys Softphone (13) · Genesys Multicloud CX Mixed Mode (12) · Solutions (12) · Routing (12) · Workforce Management (12) · Co-Browse (12) · Agent Setup (12) · Intelligent Workload Distribution (8) · Developer (7)
Other values:
Manual:
Designer (238) · Administrator (96) · Agent (70) · None (43) · SDK (36) · Deployment (36) · Developer (27) · FldCod (24) · ManageCC (12) · ETLRef (12) · Help (12) · GVP (8) · GCAPI (8) · SCAPI (6) · Admin (6) · VMPEGuide (5) · DCPEGuide (5) · GCXIPEGuide (4)
Other values:
Application: (Click arrow to add another value)
UseCase:
None (694) · BO02, BO03 (2) · CE09,CE10 (2) · CE27 (2) · CE31, CE41, EE31 (2)
PEPageType:
None (658) · 55cef4ff-9306-4313-8fd8-377282a38478 (44)

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