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Article > Role : Administrator or Administrator, Supervisor or Developer & PEPageType: None

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Standalone:
None (31) · No (1073) · Yes (42)
productshort:
Draft:DES (128) · Draft:PEC-REP (121) · PEC-REP (118) · DES (113) · Draft:PEC-REC (67) · Draft:PEC-AS (53) · PEC-AS (53) · PEC-REC (48) · WID (36) · Draft:PEC-OU (33) · PEC-OU (32) · Draft:WID (29) · Draft:PEC-WFM (27) · PEC-WFM (27) · Draft:Mixed (22) · PEC-CAB (16) · Draft:PEC-CAB (16) · PEC-ROU (13) · Draft:PEC-ROU (13)
Other values:
Platform:
None (110) · Genesys Multicloud CX (3) · GenesysCloud (15) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (944) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (69) · GenesysEngagecloud (2)
ComingSoon:
None (11) · No (1119) · Yes (16)
Role: (Click arrow to add another value)
DisplayName:
Agent Details Activity Report (5) · Localize widgets and services (4) · Weekly Self Service Containment Dashboard (4) · Agent Login-Logout Details Report (4) · Agent State Details Report (4) · Standard Responses (4) · Agent Group Membership Details Report (4) · Weekly Agent Group Performance Dashboard (4) · Weekly Agent Group Utilization Dashboard (4) · Weekly Business Attribute Dashboard (4) · Final Disposition Dashboard (4) · Weekly Queue Summary Dashboard (4) · What is an interaction (4) · Manage custom variables (4) · Manage standard responses (4) · Manage personally identifiable information (4) · Bot Analytical Dashboard (4) · Manage field codes (4)
Other values:
TocName:
None (73) · Agent Details Activity Report (5) · Manage standard responses (4) · Agent State Details Report (4) · Bot Analytical Dashboard (4) · Agent Group Membership Details Report (4) · Overview (4) · What is an interaction (4) · Agent Login-Logout Details Report (4) · Manage PII (4) · Final Disposition Dashboard (4) · Localize widgets and services (4) · Manage field codes (4)
Other values:
Dimension:
None (1103) · BasicApp (5) · bots (5) · CallbackClickToCall (6) · email, digital (2) · Journey (4) · Metrics (6) · OSHelp (1) · RealTime (2) · sr (12)
Product:
None (35) · Administrator (7) · Agent folder (1) · Agent Setup (106) · Callback (32) · Cloud Data Download Service (10) · Co-Browse (4) · Designer (239) · Developer (7) · Digital Channels (15) · eServices Manager (24) · Genesys Agent Assist (8) · Genesys Authentication (1) · Genesys Multicloud CX Mixed Mode (12) · Genesys Predictive Routing (5) · Genesys Recording, Quality Management, and Speech Analytics (115) · Genesys Softphone (13) · Gplus Adapter for Salesforce (22) · Intelligent Workload Distribution (7) · Internal Content Administration (5) · IVR Administration (14) · Outbound (CX Contact) (65) · Platform Administration (7) · Reporting (238) · Routing (12) · Routing and Designer (14) · Solutions (6) · System-Level Documentation (2) · Voice Microservices (1) · Widgets (65) · Workforce Management (54)
Manual:
None (36) · Admin (39) · Administrator (186) · CXContact (64) · Deployment (34) · Designer (240) · Developer (15) · Developers (2) · ETLRef (12) · FldCod (24) · GCAPI (8) · GCDeveloper (3) · GenesysEngageCloudRN (2) · GWSPEGuide (1) · Help (2) · ManageCC (104) · RPRT (229) · RT (4) · SCAPI (6) · SDK (36) · Small (1) · Test (1) · User (86) · VMPEGuide (2) · WDEPlugin (7) · WebAPIs (1) · WritersGuide (1)
Application:
None (194) · Agent Desktop (5) · Agent Setup (87) · Agent Setup, Agent Workspace (2) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (4) · Agent Workspace (5) · Agent Workspace, Agent Setup (9) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Agent Workspace, Platform Administration (2) · Callback (32) · Cloud Data Download Service (8) · CX Contact (64) · Designer (274) · Genesys Portal (2) · intelligent Workload Distribution (2) · IVR Administration (14) · Outbound,Outbound Administration (1) · Platform Administration (40) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting (4) · Pulse Reporting, Reporting GCXI (4) · Recording (115) · Reporting Administration GCXI (2) · Reporting GCXI (19) · Reporting, Reporting GCXI (206) · Workforce Administration (40) · Workforce Management (2)
UseCase:
None (1137) · BO02 (3) · BO02, BO03 (2) · CE01 (4)
PEPageType: (Click arrow to add another value)

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