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Article > Role : Administrator or Administrator, Agent, Supervisor & Dimension : ActionMaps or None

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Standalone:
None (30) · No (776) · Yes (47)
productshort:
Draft:DES (116) · DES (108) · Draft:PEC-REC (67) · Draft:PEC-AS (52) · PEC-AS (52) · PEC-REC (48) · PEC-OU (33) · Draft:PEC-OU (33) · Draft:PEC-WFM (25) · PEC-WFM (25) · Draft:Mixed (22) · PEC-ROU (13) · Draft:PEC-CAB (13) · Draft:PEC-ROU (13) · PEC-CAB (13) · PEC-ES (12) · Draft:PEC-ES (12) · Draft:PEC-GPA (12) · PEC-GPA (11) · Draft:PEC-Admin (9)
Other values:
Platform:
None (120) · Genesys Multicloud CX (3) · GenesysCloud (7) · GenesysEngage-cloud (659) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (63)
ComingSoon:
None (5) · No (835) · Yes (13)
Role: (Click arrow to add another value)
DisplayName:
Manage personally identifiable information (4) · What is an interaction (4) · Standard responses (4)
Other values:
TocName:
None (72) · What is an interaction (4) · Manage PII (4) · Overview (4)
Other values:
Dimension: (Click arrow to add another value)
Product:
Designer (222) · Genesys Recording, Quality Management, and Speech Analytics (115) · Agent Setup (104) · Outbound (CX Contact) (66) · Workforce Management (50) · None (32) · Callback (26) · eServices Manager (24) · Gplus Adapter for Salesforce (23) · Reporting (16) · Routing and Designer (14) · IVR Administration (14) · Genesys Softphone (13) · Digital Channels (13) · Genesys Multicloud CX Mixed Mode (12) · Routing (12) · Cloud Data Download Service (10) · Intelligent Workload Distribution (9)
Other values:
Manual:
Designer (222) · Administrator (164) · ManageCC (102) · User (86) · CXContact (64) · None (43) · Admin (39) · Deployment (34) · FldCod (24) · ETLRef (12) · WDEPlugin (7) · VMPEGuide (4) · GCXIPEGuide (4) · GWSPEGuide (3)
Other values:
Application:
None (159) · Agent Desktop (5) · Agent Setup (87) · Agent Setup, Agent Workspace (2) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (4) · Agent Workspace (7) · Agent Workspace, Agent Setup (9) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Agent Workspace, Platform Administration (2) · Callback (24) · Cloud Data Download Service (8) · CX Contact (64) · Designer (249) · Designer, Platform Administration (2) · Genesys Portal (2) · IVR Administration (14) · Platform Administration (40) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (115) · Reporting Administration GCXI (2) · Reporting GCXI (2) · WEM (1) · Workforce Administration (34) · Workforce Administration, Workforce Management (2)
UseCase:
None (838) · BO02 (1) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (809) · 55cef4ff-9306-4313-8fd8-377282a38478 (44)

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