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Article > Role : Administrator or Administrator, Developer, Supervisor & Application : Agent Desktop or Agent Setup or Agent Workspace or Cloud Data Download Service or Designer or Reporting, Reporting GCXI or Workforce Administration

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Standalone:
None (13) · No (398) · Yes (7)
productshort:
DES (112) · Draft:ContentAdmin (3) · Draft:DES (126) · Draft:GAA (4) · Draft:PEC-Admin (1) · Draft:PEC-AS (43) · Draft:PEC-CDDS (4) · Draft:PEC-DC (4) · Draft:PEC-ROU (13) · Draft:PEC-WFM (20) · Draft:Solution (1) · GAA (3) · PEC-AS (43) · PEC-CDDS (4) · PEC-DC (4) · PEC-ROU (13) · PEC-WFM (20)
Platform:
None (59) · Genesys Multicloud CX (1) · GenesysCloud (2) · GenesysEngage-cloud (326) · GenesysEngage-onpremises (30)
ComingSoon:
No (405) · Yes (13)
Role: (Click arrow to add another value)
DisplayName:
Manage custom variables (4) · Manage field codes (4) · Manage standard responses (4) · Manage personally identifiable information (4) · Configure the Genesys Agent Assist Plugin for Workspace Desktop Edition (3)
Other values:
TocName:
None (31) · Manage field codes (4) · Manage PII (4) · Manage standard responses (4) · Configure the Plugin (3)
Other values:
Dimension:
None (388) · BasicApp (5) · bots (5) · email, digital (2) · Metrics (6) · sr (12)
Product:
None (7) · Agent Setup (86) · Cloud Data Download Service (8) · Designer (236) · Digital Channels (4) · Genesys Agent Assist (7) · Internal Content Administration (3) · Routing (12) · Routing and Designer (14) · Solutions (1) · Workforce Management (40)
Manual:
None (7) · Admin (9) · Administrator (46) · Designer (238) · FldCod (24) · GenesysEngageCloudRN (2) · ManageCC (84) · WDEPlugin (7) · WritersGuide (1)
Application: (Click arrow to add another value)
UseCase:
None (418)
PEPageType:
None (418)

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