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Article > productshort : DES or Draft:ATC or Draft:PEC-Developer & Platform : GenesysEngage-cloud or GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or PureConnect, GenesysCloud, GenesysEngage-cloud & UseCase: None

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Get started with Genesys Predictive Engagement for Genesys Multicloud CX (3) · Developer Sandbox (2) · Interaction namespace (2) · Email namespace (2) · Configuration namespace (2) · Troubleshooting (2) · Agent namespace (2) · Service Client API (2) · Voice namespace (2) · Web chat lifecycle (2) · Action map performance (2) · Media namespace (2) · System namespace (2)
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