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Article > Standalone: No & ComingSoon: No & Role : Administrator or Administrator, Developer, Supervisor or Agent & Dimension : Outcomes or Segments or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:DES (108) · DES (106) · Draft:PEC-REC (65) · PEC-WFM (49) · Draft:PEC-WFM (49) · PEC-AS (47) · Draft:PEC-AS (47) · PEC-REC (46) · Draft:PEC-OU (30) · PEC-OU (30) · Draft:Mixed (22) · Draft:PEC-GPA (20) · PEC-GPA (17) · Draft:PEC-CAB (13) · PEC-CAB (13) · PEC-ROU (12) · Draft:PEC-ROU (12) · PEC-ES (11) · Draft:PEC-ES (11) · Mixed (8)
Other values:
Platform:
None (88) · GenesysCloud (7) · GenesysEngage-cloud (684) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (52)
ComingSoon: (Click arrow to add another value)
Role: (Click arrow to add another value)
DisplayName:
Click-to-Dial (4) · Gplus Adapter for Salesforce (v9) (4) · Activity History (4) · What is an interaction (4) · Manage personally identifiable information (4)
Other values:
TocName:
None (59) · Overview (4) · Activity History (4) · What is an interaction (4) · Click-to-dial (4) · Manage PII (4) · Gplus Adapter for Salesforce (v9) (4)
Other values:
Dimension: (Click arrow to add another value)
Product:
None (29) · Administrator (4) · Agent folder (1) · Agent Setup (94) · Agent Workspace (2) · Callback (26) · Cloud Data Download Service (8) · Designer (213) · Digital Channels (5) · Email (2) · eServices Manager (22) · Event Stream (1) · Genesys Agent Assist (7) · Genesys Authentication (2) · Genesys Multicloud CX Mixed Mode (12) · Genesys Multicloud CX Private Edition (2) · Genesys Predictive Routing (4) · Genesys Recording, Quality Management, and Speech Analytics (111) · Genesys Softphone (10) · Genesys Voice Platform (2) · Genesys Web Services and Applications (2) · Gplus Adapter for Salesforce (37) · Gplus Adapter for WFM (1) · Intelligent Workload Distribution (4) · Interaction Server (2) · Internal Content Administration (5) · IVR Administration (14) · Outbound (CX Contact) (60) · Platform Administration (7) · Reporting (14) · Routing (12) · Routing and Designer (12) · Universal Contact Service (2) · Voice Microservices (3) · WebRTC (2) · Workforce Management (98)
Manual:
Designer (212) · Administrator (147) · ManageCC (94) · User (84) · Agent (70) · CXContact (58) · Admin (36) · Deployment (32) · FldCod (24) · ETLRef (12) · WDEPlugin (7) · VMPEGuide (4) · GCXIPEGuide (4) · GWSPEGuide (3)
Other values:
Application:
None (153) · Agent Desktop (5) · Agent Setup (78) · Agent Setup, Agent Workspace (2) · Agent Setup, Designer, Platform Administration (4) · Agent Workspace (4) · Agent Workspace, Agent Setup (3) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Callback (24) · Cloud Data Download Service (8) · CX Contact (58) · Designer (237) · IVR Administration (14) · Platform Administration (38) · Platform Administration, Agent Setup, Designer (1) · Recording (111) · Reporting Administration GCXI (2) · Reporting GCXI (2) · Workforce Administration (28) · Workforce Management (58)
UseCase:
None (830) · CE01 (2)
PEPageType:
None (790) · 55cef4ff-9306-4313-8fd8-377282a38478 (42)

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