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Article > Platform: GenesysEngage-cloud & ComingSoon : Yes or Other & Manual : Agent or Designer or None

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Standalone:
No (349) · Yes (73)
productshort:
Draft:DES (106) · DES (105) · PEC-WFM (35) · Draft:PEC-WFM (35) · Draft:PEC-AD (25) · PEC-AD (25) · PEC-GPA (7) · Draft:PEC-GPA (7) · Draft:GASN (6) · GASN (6) · Draft:Solution (4) · Solution (4) · Draft:WID (4) · Draft:PEC-GSM (3)
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ComingSoon: (Click arrow to add another value)
Role:
None (50) · Administrator (214) · Administrator, Agent (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Supervisor (14) · Administrator, Developer (6) · Administrator, Developer, Supervisor (4) · Agent (70) · Agent, Supervisor (52) · Developer (6)
DisplayName:
Getting started (6)
Other values:
TocName:
None (12) · Getting started (8) · Email (4)
Other values:
Dimension:
None (414) · bots (6) · email, digital (2)
Product:
None (2) · Agent Setup (2) · Agent Workspace (50) · Callback (2) · Chat (2) · Cloud Data Download Service (2) · Co-Browse (2) · Designer (211) · Digital Channels (2) · Email (2) · Genesys Predictive Engagement (4) · Genesys Predictive Routing (2) · Genesys Recording, Quality Management, and Speech Analytics (2) · Genesys Skills Management (3) · Genesys Softphone (4) · Gplus Adapter for Microsoft Dynamics 365 (1) · Gplus Adapter for Salesforce (14) · Gplus Adapter for ServiceNow (11) · Gplus Adapter for Siebel CRM (2) · Gplus Adapter for WFM (1) · Intelligent Workload Distribution (2) · IVR Administration (2) · NOPRODUCT (1) · Outbound (CX Contact) (4) · Reporting (2) · Routing and Designer (2) · Solutions (8) · Voice (2) · Voicemail (2) · Widgets (6) · Workforce Management (70)
Manual: (Click arrow to add another value)
Application:
None (126) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · Agent Workspace (2) · Agent Workspace, Agent Setup (2) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Platform Administration (2) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · CX Contact (2) · Designer (200) · Designer, Platform Administration (2) · GPR Core Platform (2) · IVR Administration (2) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (2) · Workforce Administration (2) · Workforce Administration, Workforce Management (2) · Workforce Management (58)
UseCase:
None (400) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · ce18, ce31 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (422)

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