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Article > Standalone : No or Yes & ComingSoon : No or Other & Role : Administrator or Agent & Dimension : Journey or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:DES (115) · DES (107) · Draft:PEC-REC (66) · PEC-WFM (50) · Draft:PEC-WFM (50) · Draft:PEC-AS (49) · PEC-AS (49) · PEC-REC (47) · PEC-OU (30) · Draft:PEC-OU (30) · Draft:Mixed (22) · Draft:PEC-GPA (20) · PEC-GPA (17) · PEC-ROU (13) · Draft:PEC-CAB (13) · Draft:PEC-ROU (13) · PEC-CAB (13) · Draft:PEC-ES (11) · PEC-ES (11)
Other values:
Platform:
None (111) · Genesys Multicloud CX (3) · GenesysCloud (7) · GenesysEngage-cloud (704) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (59)
ComingSoon: (Click arrow to add another value)
Role: (Click arrow to add another value)
DisplayName:
Get started (5) · Click-to-dial (4) · Manage personally identifiable information (4) · Gplus Adapter for Salesforce (v9) (4) · Activity History (4) · What is an interaction (4)
Other values:
TocName:
None (73) · Activity History (4) · Overview (4) · Click-to-dial (4) · What is an interaction (4) · Gplus Adapter for Salesforce (v9) (4) · Manage PII (4)
Other values:
Dimension: (Click arrow to add another value)
Product:
Designer (220) · Genesys Recording, Quality Management, and Speech Analytics (113) · Workforce Management (100) · Agent Setup (98) · Outbound (CX Contact) (60) · Gplus Adapter for Salesforce (37) · None (32) · Callback (26) · eServices Manager (22) · Reporting (14) · IVR Administration (14) · Routing and Designer (14) · Genesys Softphone (13) · Routing (12) · Genesys Multicloud CX Mixed Mode (12) · Cloud Data Download Service (10) · Intelligent Workload Distribution (10) · Platform Administration (7) · Digital Channels (7) · Genesys Agent Assist (7)
Other values:
Manual:
Designer (220) · Administrator (153) · ManageCC (96) · User (84) · Agent (70) · CXContact (58) · Admin (38) · Deployment (34) · None (32) · FldCod (24) · ETLRef (12) · WDEPlugin (7) · VMPEGuide (4) · GCXIPEGuide (4) · GWSPEGuide (3)
Other values:
Application:
None (175) · Agent Desktop (5) · Agent Setup (80) · Agent Setup, Agent Workspace (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (4) · Agent Workspace (5) · Agent Workspace, Agent Setup (3) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Agent Workspace, Platform Administration (2) · Agent Workspace, Workforce Management (2) · Callback (24) · Cloud Data Download Service (8) · CX Contact (58) · Designer (247) · Genesys Portal (2) · intelligent Workload Distribution (2) · IVR Administration (16) · Platform Administration (38) · Platform Administration, Agent Setup, Designer (1) · Recording (113) · Reporting Administration GCXI (2) · Reporting GCXI (2) · Workforce Administration (30) · Workforce Management (58)
UseCase:
None (877) · BO02 (2) · BO02, BO03 (2) · CE01 (4)
PEPageType:
None (841) · 55cef4ff-9306-4313-8fd8-377282a38478 (44)

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