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Article > TocName : Genesys Cloud CX or None & Product : Genesys Predictive Engagement or Gplus Adapter for WFM or Intelligent Workload Distribution or Voice Microservices

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Standalone:
None (80) · No (78) · Yes (45)
productshort:
ATC (43) · Draft:ATC (53) · Draft:GAWFM (16) · Draft:PEC-IWD (20) · Draft:VM (33) · PEC-IWD (20) · VM (18)
Platform:
None (138) · GenesysCloud (30) · GenesysEngage-cloud (2) · GenesysEngage-cloud, PureConnect, GenesysCloud (2) · GenesysEngage-onpremises, PureConnect, GenesysCloud (19) · PureConnect, GenesysCloud, GenesysEngage-cloud (12)
ComingSoon:
None (115) · No (86) · Yes (2)
Role:
None (196) · Administrator (7)
DisplayName:
None (35) · Architecture (10) · Before you begin (9) · High availability and disaster recovery (7) · Get started (5) · Deprecation-Deprecation: select filters on journey event metrics (3) · Event attributes (3) · An agent's experience in Genesys Cloud CX (3) · Create a web messaging offer (3)
Other values:
TocName: (Click arrow to add another value)
Dimension:
None (177) · ContentOffers (2) · FreqCap (2) · Modules (2) · Outcomes (2) · Segments (2) · WebChat (8) · WebMessaging (8)
Product: (Click arrow to add another value)
Manual:
None (31) · AdminGuide (34) · Administrator (2) · AgentGuide (9) · AspectDeployment (2) · Deployment (3) · Event (2) · GAWFMPEGuide (11) · IWDDMPEGuide (18) · IWDPEGuide (20) · MessengerSDK (10) · PacingServiceDeployment (4) · Requirements (1) · SDK (4) · VM (1) · VMEventsandModels (20) · VMPEGuide (29) · WDEPlugin (2)
Application:
None (203)
UseCase:
None (201) · CE37 (2)
PEPageType:
None (166) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (7) · 7a5823f3-05b5-412b-b580-e73e34079c41 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (7) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (7) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (5) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (7)

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