Genesys Multicloud CX private edition is being released to pre-approved customers as part of the Beta Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.
List any provisioning needed to deploy, run, or manage the service. For example:
Designer: Create an Access Group specific to Designer Developer, Admin.
Agent Setup: Create Agent Setup options to provide access to Administrator, Supervisor. or Ops.
Genesys Info Mart: Update the CTL_CONFIG table in the GIM DB to control ETL and DB maintenance behavior.